“…To this end, user studies represent a useful tool, which improve design through increased knowledge of the potential user (Crilly et al, 2009), and thus better knowledge of how to manage affordances. For example, previous research has provided guidelines that help practitioners improve performance of products by changing their visual characteristics, such as their general aesthetic appeal (Blijlevens et al, 2013; Choi et al, 2016; Crilly et al, 2004; Orsborn et al, 2009), investigation of specific product tests, and user evaluation studies (Braseth & Øritsland, 2013; Karlsson, 2007; Lau et al, 2008; Na & Suk, 2014; Ranscombe et al, 2012; Weyer et al, 2010). However, such studies seldom relate or base their findings to the underlying cognitive mechanisms or to testing established theories of the cognitive mechanisms behind the interactions, making it harder to generalize across design cases.…”