Behavioral Intention Towards Application-Based Short-Distance Delivery Services Adoption in Indonesia

Abstract

Although online shop is small in scale, this type of business gives a significant impact for the economy. In order to support online shop to develop, improvement in delivery and logistic system is needed. One of the improvements in these aspects is the emergence of application-based short-distance delivery services. Unfortunately, these applications have not been widely adapted by the online shops in Indonesia. Thus, this study tries to explore what factors can influence online shops’ decision to use these apps by implementing the unified theory of acceptance and use of technology (UTAUT). This study employed structural equation model to test the model and 5 hypotheses proposed, processed by Lisrel 8.8. The result shows that the ease of use aspect of the apps will only be relevant if it is deemed to be beneficial for the user. Moreover, the cognitive aspect also plays the role, as users tend to compare the acquired benefit with the cost incurred in using the app. As a conclusion, effort expectancy, performance expectancy and price value have a significant influence towards use behavior. On the other hand, social influence is not significantly influencing use behavior. Implications and limitations will also be discussed on this paper.

Sustainable buying behaviour: An interplay of consumers’ engagement in sustainable consumption and social norms

“…Moreover, research has highlighted that environmental attitude and concern play a significant role in determining consumers’ buying behaviour (Song, Qin, and Yuan 2019). Purnamaningsih, Erhan, and Rizkalla (2019) examined the positive effect of altruistic value and personal norms and the negative effect of egoistic value on sustainable buying behaviour. Besides establishing in the SOR model, the current study advanced the literature by proposing that CESC is an internal state of an individual (O), leading to consumers' sustainable buying behaviour as response (R).…”

The Effects of Performance Expectancy, Effort Expectancy, Facilitating Condition, and Habit on Behavior Intention in Using Mobile Healthcare Application

“…When users only need a little effort in using technology, they will feel relief. Various previous studies have proven that effort expectancy is one factor that influences behavioural intention (Chaouali et al, 2016, Martins et al, 2014, Purnamaningsih et al, 2019. Gücin & Berk (2015) stated that the ease of using an application is a critical factor that drives users to be willing to use the application in the long term.…”

Analisis Niat Perilaku Dalam Menggunakan Software Akuntansi Pada Mahasiswa Akuntansi Universitas Hayam Wuruk Perbanas Di Surabaya

“…Hasil penelitian ini sejalan dengan hasil penelitian yang telah dilakukan oleh (Al-Saedi et al, 2020;Ayaz & Yanartaş, 2020;Dajani & Abu Hegleh, 2019;Purnamaningsih et al, 2019;Siregar et al, 2021) yang menemukan bahwa ekspektensi kinerja secara positif mempengaruhi niat perilaku menggunakan teknologi informasi. Selain itu hasil penelitian ini juga sesuai dengan teori keberterimaan teknologi TAM (Technology Acceptance Model) dan UTAUT (Unified Theory of Acceptanc Use Technology).…”

“…Perkebunan Nusantara XI di Surabaya.. Ekspektansi usaha merupakan kemudahan menggunakan sebuah inovasi yang dapat mempengaruhi niat menggunakan teknologi baru (Dajani & Abu Hegleh, 2019); Siregar et al, (2021). Sementara itu penelitian yang dilakukan oleh Ayaz & Yanartaş, (2020); Purnamaningsih et al, (2019) mendapatkan hasil bahwa ekspektansi usaha tidak berpengaruh terhadap niat perilaku menggunakan teknologi baru.. Selain mempengaruhi niat menggunakan teknologi baru, ekspektansi usaha juga dapat mempengaruhi ekspektansi kinerja. Jika sebuah teknologi mudah digunakan akan meningkatkan kinerja penggunaan.…”