2021
DOI: 10.52970/grmapb.v1i2.68
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Behavioral Stimulus for Using Bank Mestika Mobile Banking Services: UTAUT2 Model Perspective

Abstract: The existence of mobile banking services is currently experiencing rapid growth. Adopting such a large number of users makes mobile banking services one of the main needs to meet the needs of conducting financial transactions. Therefore, there is a need for additional information for mobile banking service developers on the dominant factors influencing user behavioral intentions. This research is present as a forum to provide an overview of the user's perspective on Mestika bank's mobile banking service. This … Show more

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Cited by 32 publications
(32 citation statements)
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References 36 publications
(49 reference statements)
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“…Organizational culture is the norms and values that direct the conduct of corporate members. Each member will behave with the prevailing culture to be accepted by the environment (Azizah et al, 2022;Hasrat & Rosyadah, 2021;Mahmoud et al, 2016;Marpaung et al, 2021). Organizational culture does not have the same effect on the formation of the behavior of each organization member.…”
Section: Organizational Culturementioning
confidence: 99%
“…Organizational culture is the norms and values that direct the conduct of corporate members. Each member will behave with the prevailing culture to be accepted by the environment (Azizah et al, 2022;Hasrat & Rosyadah, 2021;Mahmoud et al, 2016;Marpaung et al, 2021). Organizational culture does not have the same effect on the formation of the behavior of each organization member.…”
Section: Organizational Culturementioning
confidence: 99%
“…Millennials are interested in several products today, not only because of the benefits they provide, but also related to the current lifestyle that is becoming a trend among them, for example, the penchant for certain people to work or just hang out in coffee shops (Halim et al, 2021). Lifestyle becomes a stimulus for consumers to interact and act in making a purchase decision based on their hobbies, interests and environment to show the existence of their social status (Marpaung et al, 2021).…”
Section: Discussionmentioning
confidence: 99%
“…The purpose of marketing activities is to influence buyers to buy the company's goods and services when they need it (Marpaung et al, 2021). Buying decisions are related to consumer behavior.…”
Section: Purchase Intentionmentioning
confidence: 99%