2021
DOI: 10.3390/standards1020013
|View full text |Cite
|
Sign up to set email alerts
|

Benefits of Quality Management Standards in Organizations

Abstract: The main motives for implementing standards are external and internal. External motives are related with aims to enter new markets, export new goods, meet customer requirements, achieve better corporate image, gain market share, or increase customer satisfaction. Internal motives occur when the organization itself wants to improve the internal system and when processes and benefits depend on the internal motives of the organization. In order to disclose the benefits of quality standards, an empirical study was… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

1
5
0

Year Published

2022
2022
2024
2024

Publication Types

Select...
6
1

Relationship

0
7

Authors

Journals

citations
Cited by 10 publications
(6 citation statements)
references
References 4 publications
1
5
0
Order By: Relevance
“…The study findings support the fifth hypothesis. These findings align with past studies that indicate that firms utilize conformation to quality requirements as a competition strategy (Ahmed, 2017; Zgirskas et al ., 2021). Conforming to quality requirements and preventing nonconformities help in improving the efficiency and the reasonability of a firm's operational processes.…”
Section: Discussionsupporting
confidence: 91%
See 1 more Smart Citation
“…The study findings support the fifth hypothesis. These findings align with past studies that indicate that firms utilize conformation to quality requirements as a competition strategy (Ahmed, 2017; Zgirskas et al ., 2021). Conforming to quality requirements and preventing nonconformities help in improving the efficiency and the reasonability of a firm's operational processes.…”
Section: Discussionsupporting
confidence: 91%
“…Complying with these requirements implies a firm's ability to evaluate and conform to features' standards. Zgirskas et al . (2021) note that conforming to quality requirements functions as a strategy to enhance competitive advantage.…”
Section: Literature Reviewmentioning
confidence: 99%
“…In short, consumer behaviour does not represent a linear process. In line with this discussion, [64] also emphasised the benefits of quality management and effective communication with customers to attract more consumers in the markets. Regarding the analytical model, three variables were developed based on academic sources representing brand loyalty measurements [65][66][67][68][69][70][71].…”
Section: Consumer Decisions and Brand Loyaltymentioning
confidence: 80%
“…Still, what is natural is that the standard is perceived differently by various stakeholders, i.e., standardization bodies, authorities—primarily market supervision science, customers, and industry [ 7 ]. It is also important to note that the implementation of standards in organizations often remains a delicate topic [ 8 ]. Standardization is both an engine of progress and a potential barrier to it.…”
Section: Introductionmentioning
confidence: 99%
“…The expenses of the production’s standardization process that adapts innovation to production are significant, mainly when an unskilled workforce is used [ 9 ]. However, above all, standards play an essential role in the quality of life and economy in the contemporary globalizing world [ 8 ]. A standard should take the interrelationships between science and practice.…”
Section: Introductionmentioning
confidence: 99%