2012
DOI: 10.1057/kmrp.2011.45
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Beyond cross-functional teams: knowledge integration during organizational projects and the role of social capital

Abstract: Large organizational projects must integrate the specific and dispersed knowledge of many individuals and groups to succeed. Thus, frequent exchanges between the project team and the organization's members are required. In this context, understanding of the knowledge integration process during cross-functional projects can be enhanced through the conceptual framework of social capital. A qualitative investigation of a French small and medium-size enterprise conceptualizes knowledge integration as a three-phase… Show more

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Cited by 22 publications
(5 citation statements)
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“…Lesser (2000) proposed that networks are an important source of social capital. Social capital is inherent in personal relationship ties and interpersonal interactions (Roussel & Deltour, 2012), together with the shared values that are associated with these relationships and interactions.…”
Section: Social Capitalmentioning
confidence: 99%
“…Lesser (2000) proposed that networks are an important source of social capital. Social capital is inherent in personal relationship ties and interpersonal interactions (Roussel & Deltour, 2012), together with the shared values that are associated with these relationships and interactions.…”
Section: Social Capitalmentioning
confidence: 99%
“…Thus, knowledge can be integrated more easily by a team whose members trust one another (Buvik and Tvedt, 2017; Hau et al , 2013; Evans et al , 2019). Moreover, organizations with strong internal network ties and trusting relationships normally have access to high social capital, which may positively affect the behavior and attitude of team members and encourage them to share knowledge (Bartsch et al , 2013), thus enhancing internal knowledge and combination knowledge sharing (Maurer et al , 2011; Sargis Roussel and Deltour, 2012).…”
Section: Hypothetical Modelmentioning
confidence: 99%
“…Conversely, research suggests that if there are inconsistencies or gaps between the individual mental models of the various team members, this can impair the team's performance (Cronin & Weingart, 2007). Importantly, teams can avoid these negative performance consequences, if they can reconcile the inconsistencies or gaps in their mental models and, instead, develop an integrated team mental model (Cronin & Weingart, 2007; Mohammed et al., 2000; Sargis Roussel & Deltour, 2012). The activities outlined in later sections of this paper teach students how to make explicit their discipline-specific mental model, using various tools such as concept maps, Venn diagrams, prototypes and multi-criteria matrices, and how to use these types of tools to develop an integrated team mental model (TMM) in an interdisciplinary team.…”
Section: What? Team Mental Models As a Framework For Teaching Interdimentioning
confidence: 99%