“…A review of the literature reveals how such techniques have been applied. There are varied attempts to segment consumers by life-stage (Moschis et al, 1997;Silvers, 1997), by patronage activity (Larrew, 1998), by birth order (Claston, 1995), by ethnic origin (Kinra, 1997) and by sector (Harrison, 1994). In addition, the role of segmentation in industrial markets has attracted considerable academic attention (Bonoma and Shapiro, 1983;Choffray and Lilien, 1978;Plank, 1985;Hlavacek and Reddy, 1986;Rao and Wang, 1995).…”