BPR Assessment Framework: Staging Business Processes for Redesign Using Cluster Analysis

Tsakalidis, George; Nousias, Nikolaos; Vergidis, Kostas

doi:10.1007/978-3-031-32534-2_8

Cited by 1 publication

(2 citation statements)

References 13 publications

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“…This inference can serve as a direction for future research in the Business Process Management community because it highlights the necessity for an inclusive BPR assessment methodology. The authors are already pursuing to address this gap by producing the BPR Assessment Framework, initial work of which can be found in [61,62].…”

Section: Generalizabilitymentioning

confidence: 99%

“…As a further extension of the BPR Assessment Framework in [61,62], the authors conduct research on the introduction of a BPR Application Framework, which is designed to apply BPR to feasible models and be incorporated to a comprehensive methodology that: (a) initially assesses the redesign capacity of models through the BPR Assessment framework and (b) applies BPR to feasible models through the BPR Application framework. This unified methodology shares common components and phases between the two frameworks, providing a considerable advantage to practitioners that intend to apply any of the two frameworks or both for feasible models.…”

Section: Generalizabilitymentioning

confidence: 99%

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Business Process Redesign: A Systematic Review of Evaluation Approaches

Tsakalidis,

Vergidis

2023

Decis. Mak. Appl. Manag. Eng.

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The continuous and systematic redesign of key business processes is very important for businesses and organizations that seek to achieve cost savings and efficiency enhancements. Selecting the most impactful processes and ensuring a successful redesign initiative remains an important topic that motivated the authors to conduct a Systematic Literature Review (SLR) on Business Process Redesign (BPR) Evaluation methodologies by applying an established eight-step SLR guide. The review sheds light on the current state of research and highlights the research gap by considering two dimensions of BPR artifacts: (a) the type of evaluation and (b) the generalizability of the existing approaches. The findings indicate that there is a lack of systematic methodologies in literature that properly evaluate the redesign capacity of models prior to implementation. Additionally, the existing methodologies do not cumulatively evaluate the quality characteristics that are necessary for BPR implementation or the applicability of BPR heuristics, and do not bear the generalizability to be readily used in a more general context. This paper aims to provide researchers with the necessary context and motivation to bridge this gap and further systematize BPR methodologies that can preselect the most suitable business processes for redesign.

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Section: Generalizabilitymentioning

confidence: 99%

Section: Generalizabilitymentioning

confidence: 99%