Bridging the Gap between Organization Theory and the
Practice of Managing Growth: The Dynamic System Planning Model

Hendrickson, Lorraine Uhlaner

doi:10.1108/09534819210018036

Cited by 12 publications

(4 citation statements)

References 20 publications

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“…This represents a particular challenge though, as the number of decisions is particularly high during periods of growth and their urgency puts managers under intense pressure (Kotter and Sathe, 1978). As decisions made by managers at least partly determine how sound a firm will grow (Hendrickson, 1992), it is worth scrutinizing the decision-making process. Poor decision-making entails major risks for a company and can even lead to business failure (Amankwah-Amoah, 2015).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Sustainable business growth: exploring operations decision-making

Schwab

Gold

Kunz

et al. 2017

JGR

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Purpose The purpose of this paper is to explore how operations decision-making may keep the growing firms within the boundaries of corporate and societal sustainability. Design/methodology/approach The authors classify operations decisions during growth periods according to the three dimensions of the triple bottom line (economic, social and environmental). By means of a longitudinal case study of a family-owned wood construction firm that is in a process of intense growth, the authors identify, visually represent and analyse the complex sequences of selected managerial operations decisions. Findings The empirical data suggest that operations decisions made by managers during growth periods follow specific patterns. From the analysis, the authors derive various research propositions that investigate how a well-understood and therefore efficient and effective decision-making process can facilitate sustainable business growth. Research limitations/implications The findings offer opportunities for future studies to zoom in on specific parts of the decision-making process during growth periods. Moreover, given the exploratory nature of this study, future research should test hypotheses derived from the research propositions. Practical implications This study investigates operations decision-making during growth, which is crucial for guiding companies through this complex transition phase. Originality/value This conceptual and empirical analysis explores new theory and contributes to the vastly under-researched subject of sustainable business growth.

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Section: Theoretical Backgroundmentioning

confidence: 99%

Sustainable business growth: exploring operations decision-making

Schwab

Gold

Kunz

et al. 2017

JGR

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“…The second dimension of ICS concentrates on the input portion of systems theory. An extension of systems theory to embrace a definition of an open system provides a mechanism to include environment in the discussion (Hendrickson, 1992). The concept of an open system is one that gives and takes from its environment.…”

Section: Classification Frameworkmentioning

confidence: 99%

Across the manufacturing‐marketing interface Classification of significant research

Parente

1998

International Journal of Operations &Amp; Production Management

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From a historical perspective, the industrial revolution promoted the ideas of a production-oriented firm, whereas the current trends are customer-driven organizations. One continuum along which a company resides is from production-orientation to market-orientation. One of the components of marketorientation is interfunctional coordination (Narver and Slater, 1990). The critical interfunctional relationship between manufacturing and marketing is a "classical problem that afflicts every manufacturing company" (Shapiro, 1977, p. 104). The article, "Can marketing and manufacturing coexist?" asked more questions than it answered and, as a result, laid the groundwork for much-needed research.There are several methods for expanding the frontiers of knowledge in a field including the generation of new theory (described as "bench level" development (Reisman, 1992b, p. 30)). Another method is to expand knowledge incrementally, much like the TQM philosophy of continuing improvement. A third, but less used technique, is to classify the work of others and to identify voids in the field (Reisman, 1992a). When a review of existing literature is conducted, consolidation and classification allows patterns to emerge. The patterns form a framework that leads to the identification of the categories of research that are needed. Within a framework, areas that are overworked, under-worked, or totally empty are noted.In this study, we develop a generic classification framework for interfunctional research, and apply it specifically to the research on the manufacturing-marketing interface. Such a classification framework will help reveal gaps in the literature and, accordingly, gaps in knowledge. What emerges from the classification of the manufacturing-marketing research are some important unanswered research questions.Each of the articles surveyed is positioned in the framework by determining the aspects of the interface with which the research is concerned. Manufacturing-marketing interface research is defined by positioning with respect to three aspects: process versus outcome, level of interaction (strategic,

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“…While a closed system is isolated from its environment, an open system is involved in various relationships with its environment (Andrew, 1965). According to the open systems view, a system depends heavily on a number of external factors and can only survive in the long run if it adapts to these factors (Hendrickson, 1992). In the case of a business system, both customers and competitors represent important external factors that have a strong impact on the business' operations (Mockler, 1968).…”

mentioning

confidence: 99%

Market-Oriented Management: A Systems-Based Perspective

Becker¹,

Homburg²

2004

Perspektiven Der Marktorientierten Unternehmensführung

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Wissenschaftliche ArbeitspapiereDie wissenschaftlichen Studien des IMU untersuchen neue Entwicklungen, die für die marktorientierte Unternehmensführung von Bedeutung sind. Hieraus werden praxisrelevante Erkenntnisse abgeleitet und in der Reihe der wissenschaftlichen Arbeitspapiere veröffentlicht. Viele dieser Veröf-fentlichungen sind inzwischen in renommierten Zeitschriften erschienen und auch auf internationalen Konferenzen (z.B. der American Marketing Association) ausgezeichnet worden. SchriftenreiheNeben der Publikation wissenschaftlicher Arbeitspapiere gibt das IMU in Zusammenarbeit mit dem Gabler Verlag eine Schriftenreihe heraus, die herausragende wissenschaftliche Erkenntnisse auf dem Gebiet der marktorientierten Unternehmensführung behandelt. Anwendungsorientierte Forschung AbstractMarket orientation has received substantial academic and practitioner interest over the last decade. However, previous research has not addressed the issue how a company's management systems can be designed in a market-oriented way. Starting from a systemsbased perspective of management, the authors develop and validate a scale measuring the extent of market orientation of a business organization's management systems including the organization system, the information system, the planning system, the controlling system, and the human resource management system. Empirical results reveal a substantial positive impact of market-oriented management on market performance which in turn leads to financial performance.1 MARKET-ORIENTED MANAGEMENT: A SYSTEMS-BASED PERSPECTIVEMarket orientation has received substantial academic and practitioner interest over the last decade. However, previous research has not addressed the issue how a company's management systems can be designed in a market-oriented way. Starting from a systems-based perspective of management, the authors develop and validate a scale measuring the extent of market orientation of a business organization's management systems including the organization system, the information system, the planning system, the controlling system, and the human resource management system. Empirical results reveal a substantial positive impact of market-oriented management on market performance which in turn leads to financial performance. 2Market orientation as a business organization's orientation towards its customers and competitors has been emphasized as a central key to company success by academics and managers alike. As an example, Harris (1996: 25) points out that "the development of market orientation is accepted as one of the major issues for organizations over the next decade".Academic research on this topic is still limited however. The management literature is typically focusing on specific research questions such as the implications of market orientation for human resource management (e.g. Mohr-Jackson, 1991) and does not provide an integrated perspective. The marketing literature has looked at selected aspects related to market orientiation including measurement issues, determin...

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Bridging the Gap between Organization Theory and the Practice of Managing Growth: The Dynamic System Planning Model

Cited by 12 publications

References 20 publications

Sustainable business growth: exploring operations decision-making

Sustainable business growth: exploring operations decision-making

Across the manufacturing‐marketing interface Classification of significant research

Market-Oriented Management: A Systems-Based Perspective

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