Broadening the understanding of the role of consumer services in the circular economy: Toward a conceptualization of value creation processes

Peronard, Jean-Paul; Ballantyne, Anne Gammelgaard

doi:10.1016/j.jclepro.2019.118010

Cited by 27 publications

(18 citation statements)

References 72 publications

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“…The CE also changes how the labels "consumer" and "customer" are perceived: due to loops and circular value creation, the "end-users" or "consumers" are given new "prosumer" roles (Zhong & Pearce, 2018), as they start creating value as a part of the circular system, for example, when recirculating consumer waste back as resources (see, e.g. Peronard & Ballantyne, 2019).…”

Section: The Circular Economy: Goals and Characteristicsmentioning

confidence: 99%

Circular economy ecosystems: a typology, definitions, and implications

Aarikka‐Stenroos¹,

Ritala²,

Thomas³

2021

Research Handbook of Sustainability Agency

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Section: The Circular Economy: Goals and Characteristicsmentioning

confidence: 99%

Circular economy ecosystems: a typology, definitions, and implications

Aarikka‐Stenroos¹,

Ritala²,

Thomas³

2021

Research Handbook of Sustainability Agency

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“…This entails, in particular, rethinking perceptions of value conveyed to customers [109]. More specifically, whereas linear business models mainly gravitate around the ownership of products (value in exchange), CBMs are expected to focus on satisfying needs and on functionality (value in use), as well as the symbolic perception of enacting social roles by contributing to environmental protection (value in context) [113]. Furthermore, traditional business models should be redesigned, for example, in terms of collaborative partnerships and networks, lobbying, new activities (e.g., remanufacturing), logistics (e.g., warehouses and take-back systems), and consumer participation and incentives [12,39,114].…”

Section: From Eco-efficiency To Eco-effectiveness To Foster Sustainabmentioning

confidence: 99%

Three Propositions to Unify Circular Economy Research: A Review

2020

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Transitioning into a circular economy (CE) has been recently proposed as an agenda for reconciling global industrial systems with natural equilibria, but the current understanding of CE is ambiguous among scholars. Informed by recent growing CE literature, this study summarizes through three key propositions a set of indisputable insights emerging from the CE debate. In particular, the paper: remarks how CE takes stock of concepts of other schools of thought to drive policy interventions; depicts CE as a systemic transition of global industrial systems; and highlights the role of eco-effectiveness to upgrade business-centered approaches to sustainability. The proposed propositions are expected to contribute to reducing ambiguities in the CE debate and to convey coherence to future research.

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“…The last property is the nature of the operation process and involves learning how to perform the service delivery. Combined or alone, service networks may process people, objects or data in a tangible or/and an intangible way (Peronard and Ballantyne, 2019). Furthermore, as multiple services are involved in delivery process, a major problem concerns the level of customization necessary to meet the needs of the customers.…”

Section: Theoretical Foundationmentioning

confidence: 99%

Interorganizational learning: a strategic framework for service networks

Peronard

2020

TLO

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Purpose The purpose of this paper is to understand the link between the organizing of service networks and interorganizational learning strategies. Design/methodology/approach By deepening the conceptual understanding of service networks and their central properties, an overview of the learning challenges for improved performance is provided. The implications of learning are then discussed using four conceptual types to advance our understanding of learning in various service networks. Two different frameworks are combined, one designed to analyze the properties of service delivery and the other to understand their interorganizational learning implications for different types of service networks. Findings This paper examines the central properties of service network delivery and explains their implications for interorganizational learning strategy operationalized in a service network typology. Practical implications The proposed framework deepens the understanding of the concept of service networks and brings attention to properties that have implication for interorganizational learning. Knowing the central properties in detail and their major organizing challenges allows for learning strategies to improve service network performance. Originality/value The value lies in the deepening the understanding of interorganizational learning in service networks, which is much needed in the growing body of literature on both concepts.

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Broadening the understanding of the role of consumer services in the circular economy: Toward a conceptualization of value creation processes

Cited by 27 publications

References 72 publications

Circular economy ecosystems: a typology, definitions, and implications

Circular economy ecosystems: a typology, definitions, and implications

Three Propositions to Unify Circular Economy Research: A Review

Interorganizational learning: a strategic framework for service networks

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