BUDAYA ORGANISASI DALAM PELAYANAN WISATAWAN MENGHADAPI ADAPTASI KEBIASAAN BARU (AKB) PADA PT. SARI ATER HOTEL & RESORT

Abstract

Perusahaan tanpa sumber daya manusia yang baik dalam strategi serta operasional tidak akan mampu mencapai tujuan perusahaan. Berhasil atau gagalnya tujuan perusahaan tidak terlepas dari bagaimana kinerja karyawanya. Organisasi dituntut mempertahankan karyawannya agar menghasilkan kinerja yang baik serta karyawan dapat mendedikasikan diri kepada organisasi di mana karyawan bekerja. Permasalahan kinerja karyawan masih menjadi permasalahan serius bagi banyak perusahaan baik dalam bidang manufaktur ataupun j asa. Salah satu perusahaan yang mengalami masalah kinerja yaitu PT. Sari Ater Hotel dan Resort Subang. Adapun upaya yang dilakukan oleh PT. Sari Ater Hotel dan Resort Subang untuk meningkatkan kinerja yaitu dengan cara meningkatkan kemampuan kerja dan melakukan coaching kepada karyawannya.
 
 Companies without human resources that are good in strategy and operations will not be able to achieve company goals. Success or failure of company goals is inseparable from how their employees perform. The organization is required to retain its employees to produce good performance and employees so that they dedicate themselves to the organization in the workplace. Employee performance issues are still a serious problem for many companies, both in manufacturing and services. One of the companies that experiences performance problems is PT. Sari Ater Hotel and Resort Subang. The efforts have been made by PT. Sari Ater Hotel and Resort Subang to organization of culture; it is by increasing the workability and coaching to its employees.

Indonesian Uncertainty on Tourism Components in the New Normal Period and the Ability to Travel Soon

“…In Indonesia, several studies on COVID-19 in the tourism sector (specifically refers to page http:// garuda.ristekbrin.go.id/ during 2019 until 2021) are the impact of the outbreak locally (Masbiran, 2020;Wallakula, 2020), policy responses related to mitigating the effects of the epidemic and its follow-up (Herdiana, 2020;Sugihamretha, 2020), the impact on industry and tourism destinations (Kusnadi et al, 2020;Soehardi Diah Ayu;Sihite, Janfry, 2020), the effects on the workforce of human resource (Simanjuntak Rina, 2020), and related marketing strategy recommendations (Ni et al, 2020). However, there are still few studies about pandemics and tourism that discuss the urgency of the impact of COVID-19 in the tourism sector through IU's point of view and is juxtaposed with the urgency and relevance above.…”