Building an Executive Information System for Maintenance Efficiency in Petrochemical Plants—An Evaluation

Hwang, Wen-Tsung; Tien, Shiaw‐Wen; Shu, Chi‐Min

doi:10.1205/psep06019

Cited by 14 publications

(9 citation statements)

References 3 publications

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“…IT can also be expensive and wasteful both in terms of time and money (Ross, 2009). Therefore, it is essential that the software design of the maintenance performance management system incorporates the culture and resources of the organization for which it is intended (Davies, 1990;Pinjala, Pintelon, and Vereecke, 2006;Hwang, Tien, and Shu, 2007;Kans, 2008).…”

Section: Total Maintenance and Information Systems Supportmentioning

confidence: 99%

A literature review of maintenance performance measurement

Simões¹,

Gomes

Yasin

2011

Journal of Quality in Maintenance Engineering

154

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PurposeThis research aims to examine the relevant literature related to maintenance performance measurement in the manufacturing sector. In the process, innovative approaches and models utilized to measure and manage maintenance performance in manufacturing operational settings are classified and examined. Based on this investigation, future research directions and themes are identified.Design/methodology/approachA database of 251 peer‐reviewed publications, published during the last 30 years, was utilized for the purpose of this research. The published works included contributions from both practitioners and scholars.FindingsThis literature review‐based research revealed important themes related to evolution of maintenance performance management. These themes focus on the effective utilization of maintenance resources, information systems support, and human factor management. Based on this literature review, a conceptual framework, which traces the different operational and organizational facets of the evolution of maintenance performance management, is offered.Research limitations/implicationsBased on the findings of this study, it is concluded that the area of maintenance performance and management is in need of more future systematic research efforts aimed at solidifying theoretical constructs and promoting the utilization of more practical applications.Practical implicationsFindings derived from this investigation have relevant manufacturing implications. In this context, understanding the different approaches to maintenance performance measurement and management, as utilized in manufacturing organizations, is critical to these organizations' performance improvement efforts.Originality/valueUnderstanding the types and scopes of the different approaches and models utilized to manage and measure maintenance performance in manufacturing operational settings is important in light of the growing competitiveness of the manufacturing sector.

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Section: Total Maintenance and Information Systems Supportmentioning

confidence: 99%

A literature review of maintenance performance measurement

Simões¹,

Gomes

Yasin

2011

Journal of Quality in Maintenance Engineering

154

View full text Add to dashboard Cite

show abstract

“…Description [9]  Knowledge transfer in EIS development [10]  Schematic faces to visual the output of EIS [11]  Integration of "extraction agent" and "profiling user agent" in data management module of EIS development [12]  The cultural fit factors in EIS [13]  EIS framework for petrochemical industry [14]  Agent-based approach in EIS database design model [15]  Meta database implementation for EIS data analysis [6], [16], [17]  Success factors of EIS implementation [2]  AHP technique implementation on CSFs of EIS [18]  Schematic faces on EIS visual output [10]  EIS internal and external information [19]  Information sources to EIS for strategic decision making [20]  Intelligent agent in EIS database management [21]  Dashboard and Scorecard approaches on web-based EIS for public agency CSF in EIS means the identification of components that are critical for successful EIS development process [2]. Several studies have identified CSF in general EIS development [2], [6], [7], [16], [17].…”

Section: Studymentioning

confidence: 99%

Critical success factors of executive information systems development for education management - A preliminary investigation

Kamaruddin

Razali

Deraman

2011

Proceedings of the 2011 International Conference on Electrical Engineering and Informatics

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An Executive Information System (EIS) is a set of management tools that supports the information and decisionmaking needs of an organisation. Previous studies have suggested various technical factors that play important roles in the successful development of EIS. The success of a system however is not solely dependent on technical aspects alone. Studies on EIS should focus on critical success factors (CSF) that affect its development in a holistic way. This paper explores several critical factors that influence the success of EIS development,particularly for education management. The factors were identified through a field study with semi-structured interviews, conducted on five key players from two institutions. The data were analysed qualitatively by using content analysis. Based on the factors, the study proposes a theory of successful EIS development.

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“…These deficiencies in O&M of facilities management can result in negligent actions by staff such as delays in taking action, inefficient steps within decision-making processes and other related factors (Ahmad et al , 2011). The management method used is crucial in achieving effective management and avoiding major issues of O&M. It is undeniable that most organisations are still implementing conventional methods rather than adopting computerised systems to manage O&M of building and infrastructure construction (Hwang et al , 2007). Conventional methods of O&M utilise unsystematic and paper-based databases such as Microsoft Excel and Microsoft Word, which appear to be unable to capture long-term business targets (Lazim and Samad, 2011).…”

Section: Introductionmentioning

confidence: 99%

Maintenance management system (MMS) to support facilities management at Malaysian polytechnic

Ismail

2017

SASBE

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Purpose Conventional methods practiced by the Development and Facilities Management Unit (UPPF) have faced issues due to management deficiencies and incompetent staff members who were unable to handle facilities management assessment processes at Malaysian Polytechnics. The paper aims to discuss this issue. Design/methodology/approach The prime objective of this paper is to improve the conventional methods which tend to be both cumbersome and ineffective in the UPPF Maintenance Management Systems (MMSs) at Malaysian Polytechnics. Primary data were gathered through interviews to develop the proposed system. Eight Polytechnics were selected based on major problems arising from using conventional methods. A comparison was then conducted to investigate the maintenance management practices at each Polytechnic. There are around 32 Polytechnics in Malaysia and most are using conventional methods. Findings The major conclusion drawn from the interview results was that comprehensive MMSs are lacking, specifically those that integrate operation and maintenance (O&M) processes of facilities management and software programming that provides guidelines for decision-making processes. The interview results also revealed irregularities within the Malaysian Polytechnics’ maintenance management database. This paper explores the concepts of Electronic Form Defect Assessment (E-Form Defect Assessment), relational databases and online customer complaints to adapt their role as dynamic maintenance management tools. Originality/value The paper concludes that the developed system is able to accommodate recording of data, such as complaints and specific items needed for maintenance, through the internet and intranet. MMSs potentially transform facilities management O&M processes into one of the most sophisticated technologies by providing access to all information published by each Malaysian Polytechnic institution. This technology was established in order to foster financial cooperation with the idea being that Polytechnics which compete with one another become financially interdependent with the goal of promoting successful facilities management in the construction of new facilities and infrastructure.

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Building an Executive Information System for Maintenance Efficiency in Petrochemical Plants—An Evaluation

Cited by 14 publications

References 3 publications

A literature review of maintenance performance measurement

A literature review of maintenance performance measurement

Critical success factors of executive information systems development for education management - A preliminary investigation

Maintenance management system (MMS) to support facilities management at Malaysian polytechnic

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