Building Digital Strategy Plan at CV Anugrah Prima, an Information Technology Service Company

Waspodo, Bayu; Ratnawati, Suci; Halifi, Ridwan

doi:10.1109/citsm.2018.8674281

Cited by 6 publications

(5 citation statements)

References 7 publications

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“…10 Information system to manage the costs incurred by employees on business trips. 11 A system that makes it easier for company to manage employee salaries. 12 Information system to manage contract employee data.…”

Section: Nomentioning

confidence: 99%

“…Researches to determine the IS / IT strategic plan have been carried out in many individual industrial companies, organizations, and institutions with information systems or information technology requirements. These studies include IS / IT strategic planning in government institutions [7] [8], IS / IT strategy development in an educational institution [9], determination of IS / IT strategy recommendations for individual companies [10] [11], and IS / IT alignment with business strategies in pharmaceutical companies [12]. The sequence of implementing the information system recommendations in each of the previous studies was made only based on the information system recommendations in the McFarlan Strategic Grid portfolio, vision and mission, and the SWOT matrix.…”

Section: Introductionmentioning

confidence: 99%

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Selection of Information System Strategy Recommendations in Information Technology Company

Pakusadewa¹,

Suryani²,

Ambarwati³

et al. 2021

Proceedings of the 2nd International Conference on Business and Management of Technology (ICONBMT 2020)

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This study aims to determine recommendations for information systems and information technology strategies and sort the information system's implementation based on company needs. The research data was obtained from the results of questionnaires, interviews, and official company documents. There are currently some problems in using information systems and information technology in the company, such as business activities that are not optimized with the information system, company information systems that do not provide optimal benefits, and the management of information systems and information technology sufficient. It is also challenging to implement this information system because it considers many factors such as company needs, development costs, and infrastructure capability. Based on these problems, Ward and Peppard's framework with the Analytic Network Process -Benefit Opportunities Cost Risk method is used to find recommendations for information systems and information technology strategies. This research shows that the company does not utilize information systems and information technology to support its business operations. This study recommends some information system and information technology strategies whose application sequences have been adjusted to company needs and conditions. The ANP-BOCR results show that the development of an official website, a management information system, and a project management information system dictates its implementation priority.

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Section: Nomentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Selection of Information System Strategy Recommendations in Information Technology Company

Pakusadewa¹,

Suryani²,

Ambarwati³

et al. 2021

Proceedings of the 2nd International Conference on Business and Management of Technology (ICONBMT 2020)

View full text Add to dashboard Cite

show abstract

“…Digitalization presents a portrait of integration between business strategy and information technology. Digitalization in business according to Waspodo et al (2018) is part of a business strategy as an effort to optimize the resources and competencies of information systems / information technology by marrying a business strategy to achieve the goals and objectives of a business. Digitalization makes it easier for business organizations to carry out activities and access information from anywhere and at any time.…”

Section: Introductionmentioning

confidence: 99%

The Effect of the Digitalization System on Customer Service Performance in the Banking Business during Post-Pandemic

Paisal

Afrizawati

Fernando

et al. 2023

AIJB

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This research was conducted to find out how the impact of the banking digitalization system on customer service performance in banking business activities. The data in this study used primary data collected by distributing questionnaires, interviews and observations to all Bank Negara Indonesia 46 customer service Palembang areas. The population used is the customer service of Bank Negara Indonesia 46 Palembang area, namely as many as 54 people and the sample taken from this study was taken using the saturated sampling method, namely as many as 54 people. Data analysis was carried out using the validity test, reliability test, simple linear regression test and hypothesis testing using the t test technique. Result show that the impact of digitalization has a positive influence on customer service performance , so that it can take over some of the roles and tasks of customer service) because the digital technology services offered have the features needed for customers to transact simple services in the banking sector without having to go through the customer.

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“…Digital strategic planning in organizations is made to help plan strategic orientation in achieving business goals [9]. IS/IT strategic planning using the Ward and Peppard method produces recommendations for future application portfolios to management that can assist in Information System Strategic … | Sudarman, Hadad, A.P.Y., Abbas, A.H., 87 -95 making decisions regarding IS/IT investments, implementation, and management policies [10].…”

Section: Introductionmentioning

confidence: 99%

Information System Strategic Planning at Institut Agama Islam Negeri Ternate

Sudarman

Hadad

Abbas

2023

JUITA

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Institut Agama Islam Ternate (IAIN) is one of the universities that run business processes in terms of educational services. IAIN Ternate has implemented information systems and information technology (IS/IT) to support its business processes. However, the implementation of IS/IT has not been equipped with strategic planning, so all forms of procurement, development, and maintenance of IS/IT are only available upon request and are not yet aligned with the organization's strategic plan. This research was conducted to design organizational needs into an IS/IT strategic plan at IAIN Ternate using the Ward and Peppard Framework. This research was conducted using interviews and focus group discussions (FGD) with the leaders and staff of the units at IAIN Ternate. The tools used for the analysis of the organization's internal environment are SWOT and value chain; for the analysis of the organization's external environment, PESTLE and McFarlan Grid are used to map the application portfolio. Based on the results of the study, IAIN Ternate has utilized IS and IT. To achieve the vision, mission, and objectives of IAIN Ternate, it is recommended that IS/IT become a priority for development. The IT Strategic Plan consists of an IS strategy, an IT strategy, and an IS/IT management strategy.

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Building Digital Strategy Plan at CV Anugrah Prima, an Information Technology Service Company

Cited by 6 publications

References 7 publications

Selection of Information System Strategy Recommendations in Information Technology Company

Selection of Information System Strategy Recommendations in Information Technology Company

The Effect of the Digitalization System on Customer Service Performance in the Banking Business during Post-Pandemic

Information System Strategic Planning at Institut Agama Islam Negeri Ternate

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