Building maintenance practices in Malaysia: a systematic review of issues, effects and the way forward

Abstract

<jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>In recent years, there have been many concerns about issues surrounding building maintenance, which are continually increasing. However, there is a lack of comprehensive studies on building maintenance issues, their effects and the way forward. Therefore, the purpose of this paper is to carry out a comprehensive review of building maintenance issues, their effects and the way forward. It also aims to develop a conceptual model that can support future research.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>A systematic review of the literature published from 2009 to 2019 was carried out. Five relevant databases were searched, based on this study's search terms, and a narrative synthesis of the results from the included studies was carried out. Studies were eligible for inclusion if they fulfilled the inclusion criteria of this systematic review.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>This study has identified and classified building maintenance issues, their effects and the way forward, and also developed a conceptual model that demonstrates the association between issues, their effects and the way forward. The way forward of the conceptual model focuses on effective management, technical capability, development of human resources and cost optimisation.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>This paper addresses an important topic: the aspect in which it differs from existing studies is that, in the latter, the researchers studied a single sub-issue, whereas this systematic review includes a comprehensive study of building maintenance issues. Furthermore, this review has demonstrated how the way forward can moderate issues and their effects.</jats:p></jats:sec>

Identifying and Prioritizing the Selection Criteria of Appropriate Repair and Maintenance Methods for Commercial Buildings

“…), and 4) environmental (e.g., energy consumption, environmental protection, etc.). It is worth noticing that these four categories are strongly aligned with those in the recent review by Hauashdh et al (2020) on the factors affecting building maintenance practices in Malaysia; in particular, these scholars classified criteria influencing R&M in the following categories: 1) Management (i.e., strength of top administration, stakeholders' collaboration, preventive maintenance approach, quality of maintenance, strategic management plan), 2) Technical (i.e., design, Information and Communications Technology, techniques and tools to detect building defects), 3) Human Resources (i.e., expert building maintenance professionals, institutional training), and 4) Financial (i.e., budget allocation).…”

“…The allocation of a budget for R&M issues can be managed by a Condition Based Management approach (Shohet, 2003;Straub, 2002), which allows the control of desired maintenance performance levels and, especially, costs (Straub, 2002). This would, indeed, overcome the common problem of poor maintenance performance deriving from the insufficient allocation of maintenance costs (Ali, 2009;Hauashdh et al, 2020). These tools, as the basis of the cost of maintenance criteria, should be flexible according to the context of implementation.…”

Maintenance practices in Nigeria’s public health-care buildings: a systematic review of issues and feasible solutions

“…Building maintenance is a global problem. Hauashdh et al (2020) asserted that there are poor practices of building maintenance in Malaysia even with records of all types of property investment. There is no evidence of a maintenance plan for medical facilities and buildings in Gaza Strip as reported by Enshassi et al (2015).…”

“…This calls for great concern even with the enacted National Health Act of 2014, yet there are issues not resolved. Past scholars examined the issues on a single sub-issue except for Hauashdh et al (2020) that covered general building. Olanrewaju et al (2018) attempted to address the issues in Malaysia's context, but there is none from Nigeria's perspective to the best knowledge of this paper.…”

Procurement of Maintenance Management for Public High Rise Residential Buildings

“…However, the major problems are attributed to the contractual and administrative matters between the clients (PR1MA) and the maintenance contractors. Furthermore, poor planning of the maintenance management for the public building has been identified as the main problem (Lim et al, 2015 andHauashdh et al, 2020).…”