Business Information Systems: Research Study and Methodological Proposals for ERP Implementation Process Improvement

Abstract

Enterprise resource planning (ERP) systems are highly complex business information systems. The implementation of these systems requires a high cost, corporate time and resources. This article identifies implementation procedures that are critical for a successful implementation. An empirical and research study of a ERP implementation process is presented and discussed in terms of the key factors. How it results from the presented research paper, the main aim of our study is to increase the effectiveness of the ERP systems implementation in industrial companies and to reduce the risks associated with a failure of the ERP system implementation. To create a suitable methodology of ERP systems implementation within industrial companies was analysed known theoretical approaches for ERP systems implementation. Based on the theoretical analyses and practical research realised by questionnaire survey, were identified the deficiencies. In our opinion, these deficiencies should be eliminated by the proposed methodology for ERP systems implementation in industrial company. Our attention is focused on the most critical areas of ERP systems implementation.

Relationships Between Investment Effectiveness Controlling and Business Performance

“…Petera, Wagner & Menšík (2012) deal with performance measurement and management systems with focus on BSC and they found statistically significant difference between BSC adopters and BSC non-adopters as for utilization of Activity Based Management. One of the conditions to maintain the competitiveness and performance of the company is the ability to work properly and timely with information not only about past and present but also especially about the future (Rajnoha et al, 2014). Business activities are significantly determined by the environment of the company, which forces firm to use a particular method of behavior, as well as to use the choice of particular business goals and ways of achieving them.…”

Erp Systems Critical Success Factors

“…Those give us a sight to consider the importance of ICT in developing ERP systems. R.Rajnoha et al [18] the possible risks during the system life cycle in the ERP system design, implementation, and operation & maintenance phases. All these issue courage us to pour attention to technologies' capabilities, skills, and system implementation methodologies to increase the successful and acceptance of the new ERP systems in the organizations.…”

“…The authors in the table highlighted the factors that are used in software life cycle (SLC) and if you study the system development methodologies you will see and notice the importance of these factors that affect and insure the systems' success in general and ERP systems in special [18]. In other hand some studies that concentrate on the Critical Failure Factors (CFFs); in [10] the aim of the study is to identify CFFs and classify them to avoid ERP systems' failure on Iranian industries fail to help the organization to make an appropriate decision making of ERP implementation and considering these factors would limit the ERP systems failures; they ranked the factors into seven groups: Organizational, Project Management, Human Resources, Managerial, Vendor and Consultant, Processes, and Technical factors.…”

Antecedents and outcomes of ERP implementation success

“…and improve their overall market position, in order to gain competitiveness in a rapidly changing business environment [ 8 ] . I t a l s o h e l p s d i f f e r e n t d i v i s i o n s s h a r e d a t a a n d knowledge, reduce costs and improve management of business processes [9] [10].Due to the potential benefits of ERP systems, most of the organizations invested both time and money in their implementation [11]. However, ERPs have a reputation of costing a lot of money and providing limited results [10].…”

“…and improve their overall market position, in order to gain competitiveness in a rapidly changing business environment [ 8 ] . I t a l s o h e l p s d i f f e r e n t d i v i s i o n s s h a r e d a t a a n d knowledge, reduce costs and improve management of business processes [9] [10].…”