Business News Framing of Corporate Social Responsibility in the United States and the United Kingdom: Insights From the Implicit and Explicit CSR Framework

Lee, Tae Ho; Riffe, Daniel

doi:10.1177/0007650317696314

Cited by 29 publications

(25 citation statements)

References 56 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Likewise, another important theoretical contribution of the present study is that it adds to the existing literature on CSR from the perspective of a developing economy. The majority of past studies in this regard were conducted in developed countries [118,119]. The authors' argument here is that developed and developing economies are dissimilar and CSR studies conducted in developed countries cannot be generalized in the context of developing nations.…”

Section: Discussionmentioning

confidence: 89%

Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy

et al. 2021

View full text Add to dashboard Cite

Social media has emerged as a flexible and interactive communication medium in the present digital era. Contemporary businesses use social media to achieve different communication objectives. However, using social media as a communication medium for corporate social responsibility (CSR) communication with stakeholders like, consumers is not well-explored in the existing literature. Furthermore, prior studies have also failed to consider the blend of CSR communication and social media to achieve consumer-related outcomes, for example, their loyalty and purchase likelihood. To this end, the objective of this study is to examine the relationship of the CSR communication of a bank through social media with consumer loyalty and purchase intention. The current study also proposes brand admiration as a potential mediator between this relationship. The data were collected from the banking consumers through a self-administered questionnaire in a developing economy. The data were analyzed through the structural equation modeling (SEM) technique using AMOS software. The results of the current survey confirmed that CSR communication of a bank on social media has direct and indirect, via brand admiration, relations with consumer loyalty, and purchase intentions. The outcomes of this survey will be helpful for the policymakers to understand the importance of CSR communication on social media to enhance the loyalty, and purchase intention of banking consumers.

show abstract

Section: Discussionmentioning

confidence: 89%

Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy

et al. 2021

View full text Add to dashboard Cite

show abstract

“…First, this examination focused on only one country. Although Switzerland certainly delivers a meaningful case due to its globally oriented economy, the perception of CSR by stakeholders (Chapple & Moon, 2005;Golob & Bartlett, 2007) as well as media coverage of CSR (T. H. Lee & Riffe, 2017) have been shown to depend on the country under review. Further research could therefore look at the effects of news media coverage and social media communication related to CSR in different countries.…”

Section: Discussionmentioning

confidence: 99%

“…Lee & Carroll, 2011;Luo et al, 2011;Vogler & Gisler, 2016). T. H. Lee and Riffe (2017) found a positive tone toward referenced corporations in relation to CSR in coverage of The Wall Street Journal and The Financial Times. In their study, they also showed that the U.K.-based Financial Times exhibited a significantly higher ratio of positive tone toward the referenced corporations than its U.S.-based counterpart.…”

Section: Csr and Corporate Reputationmentioning

confidence: 99%

CSR Communication, Corporate Reputation, and the Role of the News Media as an Agenda-Setter in the Digital Age

Vogler

Eisenegger

2020

Business & Society

View full text Add to dashboard Cite

By using social media, corporations can communicate about their corporate social responsibility (CSR) to the public without having to pass through the gatekeeping function of the news media. However, to what extent can corporations influence the public’s evaluation of their CSR activities with social media activities and if the legacy news media still act as the primary agenda setters when it comes to corporate reputation have not yet been thoroughly analyzed in a digitized media environment. This study addressed this research gap by looking at the effect of CSR communication through Facebook and news media coverage of CSR on corporate reputation in Switzerland. The results of this longitudinal study show that the salience and tone of news media coverage of CSR were positively related to corporate reputation, even though the news media coverage about CSR was predominantly negative. Thus, reputation was still strengthened even in the face of negative publicity. No effect of CSR communication through Facebook on corporate reputation was found. The results suggest that legacy news media still were influential in determining how the public evaluates corporations in the digital age.

show abstract

“…It must be admitted that, on the one hand, there are differences in the perception and implementation of CSR practices related to different cultures [37][38][39][40][41][42][43] or corporate culture (e.g., [44]). One of the important conditions for understanding the role in the context of social responsibility is related to the perception of shareholders and the competencies of hired professionals to develop the strategies and use ethical potential.…”

Section: Literature Reviewmentioning

confidence: 99%

Training the CSR Sensitive Mind-Set: The Integration of CSR into the Training of Business Administration Professionals

Stonkutė¹,

Vveinhardt

Sroka

2018

Sustainability

View full text Add to dashboard Cite

Current corporations are subject to stringent requirements in terms of sustainable development; however, a relevant problem is highlighted on the basis of the studies conducted. On the one hand, corporations experience greater or lesser pressure, while on the other hand, it must be admitted that the problem of demand for professionals, which is presupposed by the insufficient quality of training in higher education institutions, is important. This is somewhat strange given that the issues of business ethics, corporate social responsibility, and sustainability have attracted increased attention in management education in recent years, and a five-fold increase in the number of stand-alone ethics courses has been noted since 1988. This interaction could contribute to the development of CSR, however a certain dissonance of cooperation between higher education and business exists, as there is a lack of leadership in this area in the study programs of business administration approved by the states, as well as in higher education institutions. Given these facts, the goal of the paper is to analyze the Master of Business Administration programs in North America, Europe, Asia, and Australia to offer direction to the challenge of integrating corporate social responsibility (CSR) into management and training. The method of analysis of professional business and administration training program content in terms of the integration of CSR was used during the survey. Using panel data of 28 full-time MBA programs, our findings show that that the core parts of MBAs under analysis merely-and mostly indirectly-cover CSR issues through one core course on business ethics. However, the leading MBA programs are currently missing an opportunity by ignoring their responsibility to support the training of CSR-minded future business administration professionals. The results of our research may act as a guide to which areas should be modified and/or changed.

show abstract

Business News Framing of Corporate Social Responsibility in the United States and the United Kingdom: Insights From the Implicit and Explicit CSR Framework

Cited by 29 publications

References 56 publications

Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy

Using Social Media as a Medium for CSR Communication, to Induce Consumer–Brand Relationship in the Banking Sector of a Developing Economy

CSR Communication, Corporate Reputation, and the Role of the News Media as an Agenda-Setter in the Digital Age

Training the CSR Sensitive Mind-Set: The Integration of CSR into the Training of Business Administration Professionals

Contact Info

Product

Resources

About