Business resilience in times of growth and crisis

Dahles, H.; Susilowati, Titi Prabawa

doi:10.1016/j.annals.2015.01.002

Cited by 356 publications

(312 citation statements)

References 41 publications

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“…Organisational resilience considers physical properties as well as organisational structure and capacities [17]. Resilient organisations are able to overcome adversity and continue forward, often thriving as they reinvent themselves [18]. Building organisational resilience includes "…reducing the consequences of failure and assuring business/service continuity under adverse conditions" ([87], p. 79).…”

Section: Organisational Resiliencementioning

confidence: 99%

“…Resilient organisations question assumptions about their environment constantly and are competitive [40]. Da.hles and Susilowati [18] write there are three components to a business's resilience: survival, adaptation, and innovation-all working together to make an organisation resilient. For hotels, these actions translate into understanding changing risks in a variety of contexts, and working to limit those risks constantly.…”

Section: Organisational Resiliencementioning

confidence: 99%

“…Resilient organisations employ adaptive strategies in a rapidly changing environment; the adaptations may fundamentally change the organisation in some ways, but allow it to survive into the future [18]. Organisational structure and culture influence adaptive capacities [102].…”

Section: Organisational Resiliencementioning

confidence: 99%

See 2 more Smart Citations

Exploring disaster resilience within the hotel sector: A systematic review of literature

Brown

Rovins

Feldmann-Jensen

et al. 2017

International Journal of Disaster Risk Reduction

157

143

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A B S T R A C TWithin the tourism industry, the hotel sector's vulnerabilities are multi-faceted. This literature discussion scrutinizes how disaster and resilience is framed for the tourism sector, and, more specifically, how the concepts can be applied to the hotel sector. A synthesis of the literature points to the importance of prioritizing disaster resilience building for the hotel sector. The body of literature regarding disasters, tourism, and more specifically hotels, has increased over the last 20 years, still improvements in the hotel sector's disaster preparedness and do not appear to be on the same trajectory. Illustrating the predicament of the contemporary hotel industry serves to open a discussion about the value of building resiliency to disaster for hotels. As the numbers of people affected by disasters grows, the importance of providing actionable information to limit the severity of these events on communities also escalates in pace. Aggravating the influence of disasters on tourism further is the http://dx.

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Section: Organisational Resiliencementioning

confidence: 99%

Section: Organisational Resiliencementioning

confidence: 99%

See 1 more Smart Citation

Exploring disaster resilience within the hotel sector: A systematic review of literature

Brown

Rovins

Feldmann-Jensen

et al. 2017

International Journal of Disaster Risk Reduction

157

143

View full text Add to dashboard Cite

show abstract

“…This means slack resources play a proactive role in enhancing organizations' capability to adapt and assist innovation and change (Cyert & March, ). Dahles and Susilowati () noted that tourism organizations' ability to find alternative resources is vital to achieve resilience in the accommodation sector. Organizations with few slack resources can only use survival strategies while waiting for the predisaster normality to return, rather than adopting proactive adaptation strategies to absorb unexpected changes (Dogru, Marchio, Bulut, & Suess, ; Prayag, Chowdhury, Spector, & Orchiston, ).…”

Section: Dynamic Capabilities Approach To Achieve Resilience In Crisementioning

confidence: 99%

Building tourism organizational resilience to crises and disasters: A dynamic capabilities view

Jiang

Ritchie

Verreynne

2019

Journal of Tourism Research

218

106

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The importance of resilience for tourism organizations facing crises and disasters is indisputable. Yet little is known about how these organizations become resilient. This paper proposes that dynamic capabilities provide a mechanism that enables tourism organizations to respond to disruptive environmental changes through a process of routine transformation, resource allocation, and utilization. The resulting theoretical framework takes a processual view to show how an organization's existing operational routines transform into new ones that are resilient to disruptive events, enabled by dynamic capabilities and slack resources. The paper outlines six research propositions and suggests methods for future empirical research.

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“…Isto porque o complexo cenário mundial contemporâneo vem se transformando com rapidez e os métodos para sua análise e intervenção precisam adaptar-se, ampliarem-se (Anjos et al, 2005) e/ou serem revistos. Assim, estrategicamente, o planejamento e o gerenciamento do turismo também precisam dar respostas aos atuais problemas e criar outras estratégias para garantir a sua eficiência e eficácia (Anjos et al, 2005;Melo & Brito, 2016) no defrontamento das turbulências e das mudanças repentinas e descontínuas do ambiente externo, provocadas pela globalização, pelas inovações tecnológicas e pelo crescimento da concorrência (Porter, 1991;Mintzberg, Ahlstrand & Lampel, 2010 Entretanto, para enfrentar, resistir, superar e/ou adaptar-se às adversidades do mundo contemporâneo, é preciso "resiliência" (Santos, 2009;Barbosa, 2011;Lemos, 2014;Kim & Marcouiller, 2015) também no turismo (Becken, 2013;Luthe & Wyss, 2014;Dahles & Susilowati, 2015;Orchiston, Prayag & Brown, 2016). Para Blandtt (2009), a resiliência se apresenta como uma rota mais segura para o alcance da sustentabilidade em tempos contemporâneos.…”

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Aproximações Entre O Turismo E a Resiliência: Um Caminho Para a Sustentabilidade

Sonaglio¹

2017

Tur., Visão e Ação

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RESumo: Neste estudo de aproximação entre o turismo e a resiliência se expõem a origem e os significados que esta última assumiu em tempos contemporâneos. Além disso, reflete-se sobre como as metodologias que examinam o comportamento resiliente de indivíduos ou das ações resilientes no ambiente podem ser incorporadas no turismo, no fito do turismo sustentável. Então, para dar suporte às reflexões, realizou-se pesquisa bibliográfica, eletrônica e documental. Assim, visando relacionar o turismo e a resiliência, reflete-se sobre a incorporação das abordagens da resiliência (como SOBRARE e UNISDR) no gerenciamento e no planejamento do turismo sustentável. PALAVRAS-CHAVE: resiliência, turismo, sustentabilidade.AbStRACt: This study of the link between tourism and resilience outlines the origin and meanings that the latter has assumed today. It reflects on how the methodologies that examine the resilient behavior of individuals, or of resilient actions in the environment, can be incorporated into tourism to promote its sustainability. To support this reflection, we conducted bibliographical, electronic and documental research. Thus, seeking to link tourism and resilience, this study reflects on the incorporation of approaches to resilience (such as those of SOBRARE and UNISDR) in the management and planning of sustainable tourism. KEYWoRDS: resilience, tourism, sustainability.RESumEn: En este estudio sobre la resiliencia en el turismo se exponen el origen y los significados que la cuestión de la resiliencia asumió en tiempos contemporáneos. Además, se reflexiona sobre cómo las metodologías que examinan la capacidad resiliente de un individuo o de las acciones resilientes en el ambiente pueden ser incorporadas en el turismo, en el objetivo del turismo sostenible. Por lo tanto, para apoyar las reflexiones, se realizó una investigación bibliográfica, electrónica y documental. Así, con el propósito de relacionar la resiliencia con el turismo, se reflexiona sobre la incorporación de los enfoques de la resiliencia (como SOBRARE y UNISDR, por ejemplo) en el proceso de planificación y gestión del turismo sostenible.

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Business resilience in times of growth and crisis

Cited by 356 publications

References 41 publications

Exploring disaster resilience within the hotel sector: A systematic review of literature

Exploring disaster resilience within the hotel sector: A systematic review of literature

Building tourism organizational resilience to crises and disasters: A dynamic capabilities view

Aproximações Entre O Turismo E a Resiliência: Um Caminho Para a Sustentabilidade

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