Can Supervisor Support Mitigate the Impact of Colleague Exclusion on Silence Behavior?—A Moderated Mediating Model

Abstract

In this study, we explored the generation and influence mechanism of employees' silence behavior from the perspectives of different relationship with colleagues and leaders. A questionnaire survey was conducted among 226 employees to investigate the possibility of employees' silence behavior in organizational situations. The results of regression analysis show that: 1) Colleagues' exclusion has a significant positive effect on employees' silence behavior; 2) Psychological security has a significant negative effect on employee silence behavior, and psychological security plays a part mediating role between colleagues exclusion and silence behavior; 3) Supervisor support has a significant negative moderating effect on the relationship between colleague exclusion and psychological security.

Enhancing Job Satisfaction Through Colleague Support and Communication

“…Colleague support is one of the social support given by organization and its described as an interpersonal exchange where an individual assists other individuals within organization [13]. Social support is comfort, attention, appreciation, or other forms of assistance that individuals receive from others or groups [14] Social support is an act that helps by involving emotions, providing information, material assistance, and positive assessments of individuals in dealing with their problems [15]. Colleague support is a positive feeling, liking, trust, and attention from others in the work life of the individual concerned, recognition, one's trust, and direct assistance in certain forms [16].…”

Organizacinės Tylos Veiksnių Raiška Ugdymo Įstaigose

“…Kartais šie darbuotojai išsako savo požiūrį, o kitu metu jie tyli ir pasilaiko asmeninę nuomonę sau (Bagheri et al, 2012). Taigi reiškinys, kai organizacijos nariai atsisako pareikšti savo požiūrį į organizacinius reikalus dėl įvairių priežasčių, o toks reiškinys suprantamas kaip organizacine tyla (Chen, 2018).…”

Relationship between organisational silence and employee demographic characteristics: the case of Lithuanian teachers

“…Sometimes, employees share, but often they remain silent, keeping their personal opinion to themselves (Bagheri et al, 2012). The phenomenon when members of an organisation refuse to express their opinion regarding organisational matters because of various reasons is referred to as organisational silence (Chen, 2018). Tangirala and Ramanujam (2008) noted that organisational silence might be a complex phenomenon.…”