Capacity Building in Government: Towards Developing a Standard for a Functional Specialist in AI for Public Services

Labanava, Alena; Dreyling, Richard; Mortati, Marzia; Liiv, Innar; Pappel, Ingrid

doi:10.1007/978-981-19-8069-5_34

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Cited by 3 publications

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Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt

Dreyling III,

Tammet,

Pappel

2024

SN COMPUT. SCI.

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Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt

Dreyling III,

Tammet,

Pappel

2024

SN COMPUT. SCI.

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e-Governance education for sustainable development: prioritising sustainable development goals and building capabilities to drive progress

Labanava,

Liiv,

Pappel

2023

Proceedings of the 16th International Conference on Theory and Practice of Electronic Governance

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An Artificial Intelligence Maturity Model for the Public Sector: A Design Science Approach

Dreyling,

Lemmik,

Tammet

et al. 2024

TalTech Journal of European Studies

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This article presents the development of an artificial intelligence maturity model (AIMM), specifically tailored for public sector organizations to assess their readiness for AI adoption. Using design science methodology, the research synthesizes insights from academic literature and expert consultations to propose a comprehensive AIMM. Through iterative development and expert feedback, the study refines a model that categorizes AI maturity across eight dimensions. The model’s validity is assessed through expert evaluations and questionnaires, confirming its relevance and utility in guiding public organizations toward effective AI adoption. This research contributes to the theoretical and practical understanding of AI implementation in the public sector, addressing unique challenges such as procurement models, legal compliance, and organizational capabilities.

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Capacity Building in Government: Towards Developing a Standard for a Functional Specialist in AI for Public Services

Cited by 3 publications

References 20 publications

Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt

Technology Push in AI-Enabled Services: How to Master Technology Integration in Case of Bürokratt

e-Governance education for sustainable development: prioritising sustainable development goals and building capabilities to drive progress

An Artificial Intelligence Maturity Model for the Public Sector: A Design Science Approach

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