Care and protection for healthcare workers during a COVID-19: a descriptive qualitative study in Indonesia

Abstract

<p>This study aimed to explore the perspectives of care and protection of healthcare workers during the pandemic COVID-19 using a descriptive qualitative study in Indonesia. This study used a qualitative descriptive approach in COVID-19 National Referral Hospitals. Purposive sampling was used to collect the sample. There were 45 respondents, with 22 men and 23 women taking part in this study. The qualitative data were analyzed using the content analysis. Three themes that emerge from the data analysis: health protection, legal protection, and incentive schemes. Health protection including calculation of the medical team's workload and lack of a systematic procedure for medical team quarantine. There was a lack of legal basis for medical practice in long-term disaster services. Dimension of incentive scheme, including incentives shift from rewards to demands, changes in incentive regulations, and discrepancy in incentive calculation. By stressing protection and rewards for each level of the medical profession, it is hoped to boost motivation in actively participating and supporting the service of COVID-19 patients in critical conditions across Indonesia.</p>

Relationship between oral health service quality and patient satisfaction at community health centers in Kupang city during COVID-19 pandemic

“…The purpose of this study is to analyze the quality of oral health services and their impact on patient satisfaction at the Kupang city community health centers during the COVID-19 pandemic. 12…”