Caring behavior and associated factors among nurses working in Jimma University specialized hospital, Oromia, Southwest Ethiopia, 2019

Abstract

Background: Nursing care behavior and nurse's perception of effective care behavior is an act, conduct, and mannerism enacted by professional nurses that convey concern, safety, and attention to the patient. Behavior associated with caring has a paramount role in linking nursing interaction to the client in experiences but, the concept is ambiguous and elusive toward different scholars to reach on common understanding. Only a few studies have been done on the caring behavior and associated factors globally, and no study was done in this study area. Therefore; the purpose of this study was to assess caring behavior and its associated factors among nurses working in Jimma University specialized hospital, southwest Ethiopia. Methods: An institutional-based cross-sectional study design was conducted on a sample of 224 nurses working in Jimma university specialized hospital from March 20-April 20, 2019. Data were collected by a self-administered questionnaire. Descriptive statistics including frequency table, mean, standard deviation and percentage were employed. Bivariate and multiple linear regression analysis was used with regression coefficient (β), coefficient of the determinant (R 2), CI 95% and p < 0.05 were used for statistical significance. Results: The overall proportion of nurses caring behavior was 80.3% which was mostly measured in terms of professional-technical (82.9%) and psychosocial (81.3%) dimension. Job satisfaction as personal satisfaction (beta = 1.12, p = 0.00), professional satisfaction, (beta = 1.07, p = 0.00), joint participation in caring process (beta = 0.58, p = 0.00,) satisfaction with nurse management (beta = 0.85, p = 00) were significantly associated with caring behavior. Conclusion: The proportion of nurses who had a high perception of caring behavior was found to be lower. Thus, all predictors have their own effect on enhancing job satisfaction, improving and creating conducive management and working environment to increase caring behavior. Further comparative studies involving multidisciplinary and patient point of view were recommended.

Job Satisfaction and Caring Behavior among Nurses in a Military Hospital: A Cross-Sectional Study

“…This study is in line with the results of several studies, which reported that nurse caring behavior is influenced by job satisfaction. 2,16,17 Other studies suggest that job satisfaction can improve the performance of nurses and the quality of patient care. 9,[18][19][20] In this study, the salary and reward nurses receive is known to have an impact on the nurses' behavior.…”

“…1 Nurses as professionals are responsible for the provision of high quality nursing care for better patient outcomes and every effort is made through their caring behavior. 2 Furthermore, caring is an interpersonal process with a specific context characterized by excellent nursing skills, interpersonal responsiveness, and intimate relationships initiated by the nurse's need and openness to care, as well as professional maturity and willingness to nurture their moral foundation. 3 In general, nurses perform sufficient patient care, however they often less attentive to caring behavior aspects.…”

Quality of Nursing Worklife Based on Caring Model for Improving Nurse Performance in Hospitals

“…In Oramia Hospitals in Southwest Ethiopia, nurses cannot apply caring aspects well (30%), and 50% of patients stated the elements of concern inclined to the poor (Oluma & Abadiga, 2020). Most nurses from an Acute National Health Service Trust only apply the caring principle to expressive aspects, such as listening to patient complaints but without empathy, while the monitoring aspect is not carried out correctly (Chana, Kennedy, & Chessell, 2015;Oluma & Abadiga, 2020). The quality of nursing work life has also decreased, as much as 32.6% of nurses are paid a low rate of the salaried sector, and working hours are not suitable.…”

“…Caring is an action based on affection, skill, empathy, responsibility, sensitivity, and support. Rewards by patients are needed for nurses in their work environment as an acknowledgment (Chana et al, 2015;Loke and Lee, 2020;Oluma & Abadiga, 2020;Rawnak, 2020). Caring is needed to solve these problems (Viselita, Handiyani, & Pujasari, 2019).…”

Hospital service quality based on HEALTHQUAL model and trusting nurses at Iranian university and non-university hospitals: a comparative study

“…Therefore, service quality, regardless of whether hospitals are university-based or not and they are administered by which institutions or organizations, needs to be evaluated [ 3 ]. Hospital service quality can lead to employee and patient satisfaction as well as loyalty in patients toward hospitals, and encourages them to recommend such healthcare centers to friends and acquaintances [ 4 , 5 ]. Consideration of quality can thus reduce costs in organizations, increase efficiency, and provide long-term stability [ 6 ].…”