Case Study: Color Control in the Automotive Industry

Cherfi, Zohra; Béchard, Bruno-Marie; Boudaoud, Nassim

doi:10.1081/qen-120006718

Cited by 5 publications

(5 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The latter had a precise and well-written quality assurance system for the construction of graves. During the following centuries, this system had evolving concerns (Cherfi, 2002). It was not until the 1950s with the Second World War that this system was actually used in the USA in aerospace, military industries and then in the nuclear industry.…”

Section: Quality Assurance System: Historical Retrospective Overview and Key Issuesmentioning

confidence: 99%

“…The level of structuring required to ensure this quality is that of an organizational model, called a quality reference system. Its purpose is to ask an organization to prove that it has put in place a quality system (Cherfi, 2002). The corollaries of quality assurance are the certifications issued by the International Organization for Standardization, known as ISO (Victor et al , 2002).…”

Section: Quality Assurance System: Historical Retrospective Overview and Key Issuesmentioning

confidence: 99%

See 1 more Smart Citation

To what extent do quality procedures determine the performance of French SMEs?

Bannour

Mtar

2019

IJQRM

View full text Add to dashboard Cite

Purpose Although a considerable bulk of literature has focused on the relationship between the implementation of quality assurance certification and the corporate performance of companies, still few are the works devoted to small- and medium-sized enterprises (SMEs). The purpose of this paper is to provide additional evidence for the impact of implementing quality assurance and control certificates on the performance of French SMEs. Design/methodology/approach With a view to determining the effect of certification on the performance of 1,164 French SMEs, the study used the matching method as developed by D.B. Rubin (1974). The data mobilized is the fruit of matching the results of the IOC survey (the Organizational Change and Informatization) conducted in 2006 with data pertaining to the performance of companies as derived from DIANE files (Disk for Economic Analysis). Findings The empirical contribution of this study indicates the need of SMEs for implementing quality certificates to improve their turnover, increase their added value, increase their labor productivity and boost the productivity of financial capital. Research limitations/implications The paper has three main limitations. The first has to do with the choice of performance indicators. The paper is manly limited to the economic side of corporate performance. The second limitation is related to the origin of the data that covers only the year 2006. The study suffers from the time interval limit in which the relation between the implementation of the organizational innovations and the performance is tested. The third limitation concerns the generalization of results. The study was conducted on French SMEs, which limits the generalization of the results obtained. Practical implications Research findings have many implications on researchers and SME executives. For this latter, quality assurance system is perceived as a tool to maintain a competitive edge over competitors. Originality/value The paper aims to assess the impact of implementing quality certificates on the performance of French SMEs. To the authors’ knowledge, this is the first study examining the relationship between the implementation of a quality assurance certificate and the performance of a large sample of 1,164 French SMEs.

show abstract

Section: Quality Assurance System: Historical Retrospective Overview and Key Issuesmentioning

confidence: 99%

Section: Quality Assurance System: Historical Retrospective Overview and Key Issuesmentioning

confidence: 99%

To what extent do quality procedures determine the performance of French SMEs?

Bannour

Mtar

2019

IJQRM

View full text Add to dashboard Cite

show abstract

“…However, examples of the integration of SPC with DOE are not as common. One exception would be the recent paper of Cherfi et al (2002) which uses SPC to provide direction for designing an appropriate experiment for improving color control in the automotive industry. Another exception would be the article by Abraham and Brajac (1997) which illustrates the mistakes which might happen when these two areas, SPC and DOE, are not integrated.…”

Section: Introductionmentioning

confidence: 97%

Using Statistical Thinking and Designed Experiments to Understand Process Operation

Leitnaker

Cooper²

2005

Quality Engineering

View full text Add to dashboard Cite

Using a series of four case studies, this article illustrates the integration of statistical process control and designed experiments. For such an integration to be effective, this article points out the need to use statistical process control (SPC) as a tool for active process study, rather than simply as a method for maintaining and controlling processes. The use of SPC in this fashion is also illustrated throughout the case studies.

show abstract

“…This list comprises more than 130 case studies. More recent case studies applying experimental design methods to manufacturing problem are papers by Lin and Chanada (2003), Cherfi et al (2002), Schaub and Montgomery (1997), and Young (1996).…”

Section: Introductionmentioning

confidence: 99%

Using a Fractional Factorial Design to Increase Direct Mail Response atMother JonesMagazine

Ledolter

Swersey

2006

Quality Engineering

View full text Add to dashboard Cite

Experimental design methods have been widely applied to problems in manufacturing, but little attention has been given to applying these tools to service problems. In the world of direct marketing, the traditional approach is called A=B testing and involves changing one factor at a time. In this article we address the problem of improving direct mail response at Mother Jones magazine, employing a 16-run two-level fractional factorial design that tests seven factors simultaneously. We compare this design to other possible design choices, discuss sample size determination, and show how we labeled factors to isolate likely two-factor interactions. We discuss the results and conclusions of our study and the benefits to Mother Jones magazine.

show abstract

Case Study: Color Control in the Automotive Industry

Cited by 5 publications

References 1 publication

To what extent do quality procedures determine the performance of French SMEs?

To what extent do quality procedures determine the performance of French SMEs?

Using Statistical Thinking and Designed Experiments to Understand Process Operation

Using a Fractional Factorial Design to Increase Direct Mail Response atMother JonesMagazine

Contact Info

Product

Resources

About