Centralized Crowdsourcing in Disaster Management

Auferbauer, Daniel; Tellioğlu, Hilda

doi:10.1145/3083671.3083689

Cited by 11 publications

(12 citation statements)

References 18 publications

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“…Research focused on online community-based crowdsourcing should address particular motivations and expertise of the community members to fgure out the feasibility and efectiveness of recruiting such workers. HCI researchers have pointed out that community-based intrinsic motivations such as altruism, collectivism, and reciprocity play an important role in worker participation and engagement [3,5,26,47,49,50]. Similarly, worker expertise and knowledge about the problem domain have proven to be directly related with the quality of crowdsourced data [17,79,86].…”

Section: Impact Of Motivation and Incentivesmentioning

confidence: 99%

“…Attracting workers who are likely to have the skills needed for the target task may be useful to overcome this problem. Previous research has shown efectiveness of crowdsourcing with the "right workers" (e.g., who are present at a particular location or time, or have familiarity with or expertise in performing particular tasks) [5,17,42,86]. Building and expanding on this idea, we aim to understand if the unique perspectives and contextual knowledge from members of a community relevant to the target task can help achieve better quality results in crowdsourcing.…”

Section: Introductionmentioning

confidence: 99%

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Comparing Generic and Community-Situated Crowdsourcing for Data Validation in the Context of Recovery from Substance Use Disorders

Rubya

Numainville

Yarosh

2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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Targeting the right group of workers for crowdsourcing often achieves better quality results. One unique example of targeted crowdsourcing is seeking community-situated workers whose familiarity with the background and the norms of a particular group can help produce better outcome or accuracy. These communitysituated crowd workers can be recruited in diferent ways from generic online crowdsourcing platforms or from online recovery communities. We evaluate three diferent approaches to recruit generic and community-situated crowd in terms of the time and the cost of recruitment, and the accuracy of task completion. We consider the context of Alcoholics Anonymous (AA), the largest peer support group for recovering alcoholics, and the task of identifying and validating AA meeting information. We discuss the benefts and trade-ofs of recruiting paid vs. unpaid community-situated workers and provide implications for future research in the recovery context and relevant domains of HCI, and for the design of crowdsourcing ICT systems. CCS CONCEPTS• Human-centered computing → Empirical studies in collaborative and social computing.

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Section: Impact Of Motivation and Incentivesmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Comparing Generic and Community-Situated Crowdsourcing for Data Validation in the Context of Recovery from Substance Use Disorders

Rubya

Numainville

Yarosh

2021

Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems

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“…It would appear that several years on, the situation is much the same. Despite solutions such as KUBAS (Zettl et al, 2017), RE-ACTA (Auferbauer and Tellioğlu, 2017) and beAware (Baumgartner et al, 2010), that have the potential to contribute to integrating CV in crisis management practice, real-life implementations are few internationally and there are none in Sweden.…”

Section: Lack Of Relevant Ict Solutions For CVmentioning

confidence: 99%

“…For example, by modelling the potential activities of volunteers based on these phases (Liu, 2014). This is observed most readily in the crowd sourcing and crowd tasking literature where the use of digital platforms with broad and adaptable capabilities are in focus (ENSURE (Jendreck et al, 2016), RE-ACTA (Auferbauer and Tellioğlu, 2017), DRIVER (Havlik et al, 2016) and KUBAS (Zettl et al, 2017;Rauchecker and Schryen, 2018) or Ushahidi (Marsden, 2013)). Processes of registering and matching volunteer requests and offers are also explored (Troy et al, 2008;Sobiegalla et al, 2017).…”

Section: Iscv Literature and CV Processesmentioning

confidence: 99%

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Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

Murphy

2021

FiF-avhandling - Filosofiska Fakulteten – Linköpings Universitet

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In the summer of 2018, Sweden was taken by surprise and engulfed by forest fires on an unprecedented scale. Various forms of crisis volunteerism (CV) proved essential in the large scale response that ensued. Previous information systems (IS) research gives insights, both theoretically and practically, on the potential of IS and digitalisation to enhance and support crisis response. However, the forest fires demonstrated that CV practices and practitioners in Sweden have practically no such support. CV is, in other words, an essential part of the crisis response system, but unsupported by dedicated digitalisation. The aim of this thesis is therefore to understand what is required to enable a digital transformation (DT) that will significantly improve CV practice and the overall crisis response system.Sweden is not unique in this respect. From an international perspective, IS research devotes much attention to the area of crisis response. However, this is most commonly done using the perspective and needs of crisis management stakeholders as a departing point. Also, despite research on and the availability of IS solutions, the degree of practical implementation would appear to be low. This thesis is therefore also based on the perceived knowledge gap that the lack of IS and digitalisation supporting CV is, in part, a result of the lack of research focus on volunteer stakeholders and the CV practice itself. Another gap noted is the lack of knowledge regarding the real-world practice of CV which contributes to undermining the development and use of IS solutions for CV.This thesis, therefore, provides a much needed holistic understanding of real-world CV. This understanding moves the perspective of volunteer stakeholders to the forefront without losing the perspective of crisis management. This has been done via an empirical study in the aftermath of the Swedish forest fires crisis as well as via studies of international IS literature on crisis response and CV. This has resulted in a unique holistic and comprehensive model that relates to the complexity, dynamics and emergence involved in CV practice. Via this model it is possible to relate specific parts or aspects of CV practice, to the whole practice area and continue modelling attributes in greater detail, as required, depending on DT or IS design needs.Underlying the focus in this thesis lies a mild critique of previous IS research with more reductionist approaches, whereby the relevance of broader contextual understandings has been downplayed. The thesis This work, Digital Transformation: A Study in the Aftermath of the Swedish Forest Fires Crisis in 2018, is written by Maria Murphy, Linköping University. She presents this work as her licentiate thesis in Information Systems,

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A Systematic Review on the Use of Groupware Technologies in Emergency Management

Tavares

Gonçalves

et al. 2019

IFIP Advances in Information and Communication Technology

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The term groupware has been used in the context of emergencies aimed at, among other things, allowing the management and execution of emergencies to be carried out by more than one involved, at the same time, cooperating and/or coordinating. This work aims to analyze the state of the art about groupware technologies created by researchers to assist in the management of emergencies. In this sense, the technologies and their areas of action were surveyed and analyzed: pre-emergency event (preparation and mitigation, where planning and preparation for a possible emergency occur; during the emergency (whose objective is to promote the execution of actions and follow); and post emergency event, which comprises the phase of restructuring, reconstruction and regeneration, for example, of the sites hit by the emergency. The results of the systematic literature review show that in the last years there has been more effort in the design of groupware technologies that work in pre and post-emergence to detriment of the post-emergency phase, opening up the possibility for developers of groupware technologies to consider exploiting such phase.

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Centralized Crowdsourcing in Disaster Management

Cited by 11 publications

References 18 publications

Comparing Generic and Community-Situated Crowdsourcing for Data Validation in the Context of Recovery from Substance Use Disorders

Comparing Generic and Community-Situated Crowdsourcing for Data Validation in the Context of Recovery from Substance Use Disorders

Digital Transformation for Crisis Volunteerism : A study in the aftermath of the Swedish Forest Fires Crisis in 2018

A Systematic Review on the Use of Groupware Technologies in Emergency Management

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