Challenges and Opportunities on the Application of Heuristic Evaluations: A Systematic Literature Review

Lecaros, Adrian; Paz, Freddy; Moquillaza, Arturo

doi:10.1007/978-3-030-78221-4_17

Cited by 8 publications

(3 citation statements)

References 36 publications

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“…Phase III was redesigning the user interface application. is a complete and detailed evaluation [17], and it is a fast and easy method to detect usability problems [18], [19]. According to Nielsen [20], user interface design has ten usability heuristics.…”

Section: Methodsmentioning

confidence: 99%

“…capture user perceptions about the user interface [22]. Usability is an important aspect of user experience [19].…”

Section: User Interface Redesignmentioning

confidence: 99%

“…The new SIMRS MMS application development approach is based on usability. Heuristic evaluation inspection method used to evaluate the usability of the product interface [19], usability problems in the SIMRS MMS application could be identified. These problems were assessed according to the problem's difficulty level (Severity Ratings).…”

Section: Table I Usability Problems Scalementioning

confidence: 99%

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Development User Interface Hospital Management Information System Based on a Heuristic Evaluation Approach in Surabaya Hospital Medical Services

Ali,

Muhadi,

Al Rasyid

et al. 2023

Int. J. Adv. Sci. Eng. Inf. Technol.

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Surabaya health service hospital uses the Medical Management System (M applications). However, the application is rarely evaluated. Inputs or feedback obtained from user cases, especially This study, is written to report the improvement of the SIMRS application model based on a heuristic assessment method. The method used in this study was to distribute questionnaires to the research objects that were evaluated, calculate the results of the heuristic assessment using the severity rating method, and then improve the model using the usability theory. This research consists of five usability components that demand improvement: visibility of system status, a match between the system and the real world, user control and freedom, error prevention, and recognition rather than recall. The conclusion is that five usability aspects have been fixed by following the concepts in the heuristic evaluation theory developed in designing a user interface model for the SIMRS application. This research employed a heuristic evaluation approach, which could determine the number of usability problems to be repaired. From the research, the level of problems in the SIMRS application user interface was minor problems. These problem solutions were given low priority in a SIMRS application model adapted to the usability principle.

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