Challenges in Modelling Healthcare Services

Jamil, George Leal; Jamil, Liliane Carvalho; Vieira, Augusto Alves Pinho; Xavier, Antônio José Daniel

doi:10.4018/978-1-5225-9615-8.ch016

Cited by 2 publications

(1 citation statement)

References 16 publications

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“…Alternatif akan media aplikasi WhatsApp (WA) merupakan salah satu media yang saat ini digunakan dalam kegiatan pembelajaran anak selama belajar dari rumah. Hal ini dapat dilakukan mengingat media ini dapat digunakan oleh orang tua anak didik, sehingga dalam kegiatan pembelajaran tetap berjalan dengan lancar dan hasil pembelajaran yang optimal(Jamil, 2020).Reward diberikan kepada siswa yang aktif dan mampu menyelesaikan tugas dengan baik dan benar atas bimbingan guru dan pendampingan orang tua di Raudlatul…”

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Implementasi Physical Distancing : Pengelolaan Pembelajaran Pada Anak Usia Dini Melalui Pemanfaatan Perangkat Media Social

Faizin¹,

Shafiah²

2020

JCE

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This study aims to analyze the management of physical distancing in learning activities in early childhood in Raudlatul Athfal (RA) Tania, Paiton, Probolinggo, through social media tools. This research uses a qualitative approach with case study. The results showed that; Management of learning in early childhood through the use of social media tools in Raudlatul Athfal (RA) Tania, Paiton, Probolingo, East Java as follows; Making learning planning designs during the Covid-19 pandemic, implementing these plans in online learning, monitoring the implementation of learning, giving rewards and punishments and conducting periodic evaluations.

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Implementasi Physical Distancing : Pengelolaan Pembelajaran Pada Anak Usia Dini Melalui Pemanfaatan Perangkat Media Social

Faizin¹,

Shafiah²

2020

JCE

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Knowledge management in health care: an integrative and result-driven clinical staff management model

Souza

Baroni

Choo

et al. 2020

JKM

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Purpose This paper aims to propose an integrative and result-driven health-care knowledge management (HKM) model and discuss the findings of a research that examines how the KM initiatives of a major private Brazilian hospital system are linked to its health-care performance outcomes. Design/methodology/approach Data were collected from a top-level Brazilian private hospital system (Mater Dei Healthcare System – MDHS), which is composed of three large hospitals internationally accredited by ISO 9001/2000, NIAHO and JCI. Multiple qualitative approaches were used to collect data such as 16 in-depth interviews with health professionals and managers, document analysis, participatory observation and benchmarking interviews with two reference hospital networks in Brazil. Findings The proposed health-oriented KM model is an expansion of the organizational knowing cycle model (Choo, 1996), adding absorptive capacity (ACAP) as a new construct. The paper discusses how ACAP integrates with sense-making, knowledge creation and decision-making processes within the health-care context. Information technology and clinical governance were identified as support factors to the HKM processes. Practical implications The paper presents a pragmatic and result-driven knowledge management (KM) model using health-care-welfare key performance indicators, as well as the emergence of KM as an integrative and strategic approach to hospital management. Originality/value The present study presents a knowledge-based perspective to clinical staff management, demonstrating the tangible results of KM initiatives that contribute to health and management performance outcomes.

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Challenges in Modelling Healthcare Services

Cited by 2 publications

References 16 publications

Implementasi Physical Distancing : Pengelolaan Pembelajaran Pada Anak Usia Dini Melalui Pemanfaatan Perangkat Media Social

Implementasi Physical Distancing : Pengelolaan Pembelajaran Pada Anak Usia Dini Melalui Pemanfaatan Perangkat Media Social

Knowledge management in health care: an integrative and result-driven clinical staff management model

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