Challenges of the virtue of friendship (Philia) in the mining industry: a case of multicultural society of Indonesia

Mulkhan, Unang

doi:10.1007/s13520-021-00118-x

Cited by 2 publications

(2 citation statements)

References 57 publications

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“…To meet the obligations of all stakeholders, organizations must strategically consider the constant changes brought about by digitalization and leverage social media to address these changes (Konovalova et al , 2018). By incorporating digital CSR initiatives into strategic planning and using social media to communicate with stakeholders, companies can improve their competitive performance and meet their CSR obligations (Mulkhan, 2021). Few studies have investigated how the digitalization of CSR is influenced by digital organizational culture regarding digital CSR initiatives (Puriwat and Tripopsakul, 2021), for example, when communicating corporate social obligations (Preble, 2005).…”

Section: Literature Reviewmentioning

confidence: 99%

Does CSR digitalization improve the sustainable competitive performance of SMEs? Evidence from an emerging economy

Ahmad,

Wu,

Ahmed

2023

SAMPJ

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Purpose This study aims to investigate the influence of the digitalization of corporate social responsibility (CSR) on the sustainable competitive performance (SCP) of small- and medium-sized enterprises (SMEs) in an emerging economy and to examine the moderating effect of digital organizational culture on this relationship. Design/methodology/approach Data collection was conducted through a survey completed by 311 owners and top managers operating in service, trading and manufacturing sector SMEs positioned within the twin cities of Pakistan. A convenient purposively sampling technique and snowball method were used for data collection, and structural equation modeling was used for data analysis. Findings The results of this study suggest that CSR digitalization has a markedly positive influence on the SCP. Digital organizational culture appears to moderate these relationships. Practical implications This study highlights the importance of considering CSR digitalization and fostering a digital organizational culture for SMEs to achieve SCP. The findings provide valuable insights for strategic decision-makers, including owners, CEOs and senior management of SMEs, to enhance their knowledge concerning how and why a digital organizational culture makes it easier to digitalize CSR activities, with the ultimate objective of ensuring SCP and SME growth. Overall, the findings of this study have practical implications for policymakers and managers in SMEs as they can promote the adoption of digital technologies in CSR initiatives and develop a digital organizational culture within the organization. This would contribute to enhancing the SCP of SMEs. Thus, this research is beneficial for business actors, policymakers and researchers seeking to enhance SMEs’ SCP. Social implications This study provides valuable guidance to the senior management of SMEs regarding successfully adopting and integrating digital technologies into their CSR practices. This integration can lead to increased social and environmental benefits, which positively impact both business and society. Policymakers can use these findings to develop policies and initiatives to encourage CSR digitalization among SMEs. By providing support and incentives for digital transformation, policymakers can help SMEs adopt digital tools to improve their CSR performance, contributing to economic growth and sustainability. Originality/value This study pioneers research on the links between CSR digitalization, digital organizational culture and the SCP of SMEs. This study contributes to the literature by defining CSR digitalization as an antecedent to the SCP of SMEs. In addition, this study underlines the significance of CSR digitalization for the achievement of SMEs’ SCP of SMEs with the moderating role of digital organizational culture. Overall, this study enriches the resource base view literature through empirical evidence.

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Section: Literature Reviewmentioning

confidence: 99%

Does CSR digitalization improve the sustainable competitive performance of SMEs? Evidence from an emerging economy

Ahmad,

Wu,

Ahmed

2023

SAMPJ

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“…Organizations think strategically about the continuous changes that occur due to digitalization and respond through social media to cope with these changes and serve to meet the obligations of various stakeholders [12]. In this regard, an organization utilizes social media to respond to various stakeholders and includes DSR as a primary feature in its strategic planning [13]. Few studies have explored how DSRs are influenced by customer's engagement regarding DSR, e.g., [14] when communicating corporate social obligations [8]; however, some researchers have pointed out the need for empirical work in this area [1].…”

Section: Introductionmentioning

confidence: 99%

Digital Social Responsibility towards Corporate Social Responsibility and Strategic Performance of Hi-Tech SMEs: Customer Engagement as a Mediator

Khattak

Yousaf²

2021

Sustainability

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Digitalization has opened up new methods to promote socialization in all types of organizations, generally, and businesses specifically. Stakeholders now prefer those businesses which are inclined towards social norms and virtues. In the era of digitalization, digital social responsibility (DSR) has become the strategic decision for all kinds of business organizations. Therefore, the aim of the current study was to highlight the achievement of corporate social responsibility (CSR) and strategic performance (SP) through customer engagement with digital social responsibility (DSR). Customer engagement with DSR is also tested as a mediator between DSR and CSR performance, and DSR and SP. Data were collected from the owners/managers of hi-tech Small and Medium Enterprises (SMEs). For the purpose of data analysis, various statistical procedures were applied. Results proved that DSR plays an essential role in explaining customer engagement with DSR, SP and CSR performance. Customer engagement with DSR directly affects SP and CSR performance, and also acts as a mediator. This study contributes to both theory and practical management by investigating how DSR helps to achieve SP and CSR performance. This is a unique study of the mechanism to achieve SP and CSR performance through DSR and customer engagement with DSR.

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Challenges of the virtue of friendship (Philia) in the mining industry: a case of multicultural society of Indonesia

Cited by 2 publications

References 57 publications

Does CSR digitalization improve the sustainable competitive performance of SMEs? Evidence from an emerging economy

Does CSR digitalization improve the sustainable competitive performance of SMEs? Evidence from an emerging economy

Digital Social Responsibility towards Corporate Social Responsibility and Strategic Performance of Hi-Tech SMEs: Customer Engagement as a Mediator

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