2016 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) 2016
DOI: 10.1109/soli.2016.7551661
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Change management on improvement project for success

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Cited by 7 publications
(4 citation statements)
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“…Implement the multiple elements affect how well quality improvement programs, including (1) management commitment; (2) focus on consumers; (3) employee engagement and empowerment (Dückers et al, 2008); (4) supplier relations (suppliers); (5) the training and education of employees (Brennan et al, 2013;Mills & Weeks, 2004;Schouten et al, 2010;Xiong, 2016); (6) quality culture; (7) teamwork; (8) communication; (9) vision and strategy;…”
Section: Conceptual Modelmentioning
confidence: 99%
“…Implement the multiple elements affect how well quality improvement programs, including (1) management commitment; (2) focus on consumers; (3) employee engagement and empowerment (Dückers et al, 2008); (4) supplier relations (suppliers); (5) the training and education of employees (Brennan et al, 2013;Mills & Weeks, 2004;Schouten et al, 2010;Xiong, 2016); (6) quality culture; (7) teamwork; (8) communication; (9) vision and strategy;…”
Section: Conceptual Modelmentioning
confidence: 99%
“…Xiong et al [6] conduct a case study to prove that the methodology used in change management change empowers achievement changing from improvement project theoretically through problem solving methodology. Besides the above, the study should expand the relative application in more different organizations to obtain the most satisfying result.…”
Section: Related Workmentioning
confidence: 99%
“…A case study to describe how appropriate methodology and tools of change management positively impact on improvement projects for success. [6] The study should expand the relative application in more different organizations in order to obtain the most satisfying result.…”
Section: Titlementioning
confidence: 99%
“…Change management is the application of a structured process and a set of tools to direct people towards changes to achieve the expected outcomes. The purpose of change is to improve the organization by changing how work is done [7]. This was achieved by developing a change management strategy [6].…”
Section: Introductionmentioning
confidence: 99%