“…Finally, our paper is related to the literature on various operational issues in mobile phone industry. Referring to the review of Chen et al (2016), we agree that most studies on mobile phone industry have primarily focused on technology implications, value chain, and responsiveness in a qualitative way (e.g., Eng, 2006;Dedrick et al, 2011), while most of the quantitative studies focus on the mobile telecommunication service supply chain in which the mobile virtual network operators and mobile network operators compete with each other at the retail level of telecommunication service (e.g., Kalmus and Wiethaus, 2010;Song, 2010). In the domain of operations management of the mobile phone supply chain, Chen and Wang (2015) explore the pricing and channel selection strategies between free channel and bundled channel under three classic power structures, whereas this literature has focused on channel selection rather than channel coordination.…”