Chatbot Feedback on Students’ Writing: Typology of Comments and Effectiveness

Allagui, Besma

doi:10.1007/978-3-031-37129-5_31

Cited by 5 publications

(2 citation statements)

References 9 publications

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“…Thus, the employment of generative AI only strengthens those claims. The positive impact was evident in students' achievements in terms of generation of focused ideas, better connection among ideas and sentences, and improved grammatical accuracy, which were also claimed by previous researchers (Allagui, 2023;Kohnke et al, 2023;Su et al, 2023;Wang & Guo, 2023). The delayed post-test results in this study add to the generalizability of the positive impact claims (Rose et al, 2020).…”

Section: Positive Impact On Writing Skillssupporting

confidence: 79%

“…It is more student-friendly and can provide more need-based assistance than other AWE tools, as suggested by Guo et al (2022) and Rudolph et al (2023). It can support student writing by providing appropriate directions related to content and organization as they write (Allagui, 2023). Since it can automatically train itself and learn from previous conversations (Chan & Hu, 2023), students can receive tailored feedback suitable for individual needs.…”

Section: Literature Reviewmentioning

confidence: 99%

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Impact of ChatGPT on ESL students’ academic writing skills: a mixed methods intervention study

Mahapatra

2024

Smart Learn. Environ.

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This paper presents a study on the impact of ChatGPT as a formative feedback tool on the writing skills of undergraduate ESL students. Since artificial intelligence-driven automated writing evaluation tools positively impact students’ writing, ChatGPT, a generative artificial intelligence-propelled tool, can be expected to have a more substantial positive impact. However, very little empirical evidence regarding the impact of ChatGPT on writing is available. The current mixed methods intervention study tried to address this gap. Data were collected from tertiary level ESL students through three tests and as many focus group discussions. The findings indicate a significant positive impact of ChatGPT on students' academic writing skills, and students’ perceptions of the impact were also overwhelmingly positive. The study strengthens and advances theories of feedback as a dialogic tool and ChatGPT as a reliable writing tool, and has practical implications. With proper student training, ChatGPT can be a good feedback tool in large-size writing classes. Future researchers can investigate the impact of ChatGPT on various specific genres and micro aspects of writing.

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