Child and adolescent mental health service providers’ perceptions of using telehealth

Levy, Sharon; Strachan, Neil

doi:10.7748/mhp2013.09.17.1.28.e810

Cited by 13 publications

(15 citation statements)

References 2 publications

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“…While a collaborative care setting is one strength of this particular delivery model, it is a noticeable limitation to the transferability of the findings to other settings. We recognize that for the majority of MFTs, the end‐user site for telemental health services will be clients' homes (Luxton, O'Brien, McCann & Mishkind, 2012; Pruitt & Luxton, 2014) not collaborative care settings. This is especially true during times of mass seclusion such as in a global pandemic when, for health and safety reasons, clients may not be allowed to leave their homes.…”

Section: Discussionmentioning

confidence: 99%

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Collaborative Care at a Distance: Student Therapists' Experiences of Learning and Delivering Relationally Focused Telemental Health

Springer

Bischoff

Kohel

et al. 2020

J Marital Family Therapy

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There is mounting evidence that telemental health is an effective delivery method for treating a variety of mental, emotional, behavioral, and relational health problems. While many of the therapeutic skills leading to the effectiveness of face-to-face treatments are transferable, the effectiveness of telemental health requires unique skills. The purpose of this phenomenological study was to determine the experience of learning how to use videoconferencing to deliver relationally focused mental health care. Participants included 10 graduates of a COAMFTE-accredited master's degree program emphasizing training in telemental health. Each student had practicum placements that required videoconferencing to deliver relationally based psychotherapy. Analysis of interview data revealed (a) personal reservations about distance delivery; (b) the importance of scaffolding student learning through curriculum, supervision, and mental health-care delivery protocols; (c) the technological barriers associated with this delivery method; and (d) overcoming technological barriers through intentionality.

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Section: Discussionmentioning

confidence: 99%

“…For example, therapy provided face‐to‐face in the therapist's office may need to be modified when provided in a client's home, a medical exam room, or other locations. It would follow that modifications may be needed to accommodate the unique virtual environment of videoconferencing (Dunstan & Tooth, 2012; Jones et al, 2015; Levy & Strachan, 2013).…”

mentioning

confidence: 99%

Collaborative Care at a Distance: Student Therapists' Experiences of Learning and Delivering Relationally Focused Telemental Health

Springer

Bischoff

Kohel

et al. 2020

J Marital Family Therapy

View full text Add to dashboard Cite

show abstract

“…Furthermore, providers tend to have a less positive view of telehealth than clients (Mair et al, 2005) and report a variety of concerns related to the adoption of telehealth delivery methods. These concerns include technical difficulties (Collier, Morgan, Swetenham, Currow, & Tieman, 2016; Levy & Neil, 2013); technology that is either inadequate or too expensive (Wade et al, 2014); lack of resources and organization support, including lack of technical support (Odeh, Kayyali, Nabhani-Gebara, & Philip, 2014); missing nonverbal cues resulting in decreased rapport with clients (Levy & Neil, 2013); time lag impeding conversation flow (Brandon et al, 2015); internet connectivity issues resulting in decreased rapport with clients (Collier et al, 2016; Holland et al, 2014); lack of reliable internet service (Sinclair, Holloway, Riley, & Auret, 2013); concern of increased workload (Collier et al, 2016; Odeh et al, 2014); concern for client safety (Shulver, Killington, & Crotty, 2016); and concern for decreased quality of care (Levy & Neil, 2013).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Despite the number of concerns providers report, there are factors that lead to provider satisfaction with telehealth. A good relationship with an information technology support team (Carlisle & Warren, 2013), familiarity with telehealth software through repeated use (Holland et al, 2014), previous experience with telehealth (Shulver et al, 2016), a younger age and more recent training (Sinclair et al, 2013), a video aspect to the telehealth technology (Collier et al, 2016), and a clear vision that telehealth will provide valuable services to clients (Carlisle & Warren, 2013; Collier et al, 2016; Levy & Neil, 2013; Shulver et al, 2016) are all factors associated with provider satisfaction with telehealth.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Providers who decide to participate in service delivery via telehealth often indicate this decision is based on client need (Carlisle & Warren, 2013; Levy & Neil, 2013). An Australian survey of healthcare providers found rural providers expressed a strong interest in telehealth regardless of their experience with technology, with a goal to provide better client outcomes (Shulver et al, 2016).…”

Section: Literature Reviewmentioning

confidence: 99%

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The Provider’s Experience of Delivering an Education-based Wellness Program via Telehealth

Serwe

2018

Int J Telerehab

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Provider acceptance is a first step to implementing a successful telehealth program. This pilot study examined the experience of six providers delivering an education-based wellness program in a telehealth format. Providers indicated an overall positive experience with high Telehealth Usability Questionnaire (TUQ) total scores (5.6 ± 1.1) and in their comments. High TUQ subscale scores for Usefulness (6.7 ± 0.4) and Ease of Use (5.3 ± 0.3) indicated providers found the telehealth system usable. Strong relationship bonds that developed offset the reported drawback of technical issues related to connectivity and audio. Providers with a wide range of computer experience all reported synchronous remote training via phone and videoconference meetings was adequate to prepare them to deliver classes via telehealth. This research indicates motivated providers with varying technology experience can have a positive telehealth experience with customized remote support.

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Virtual Prenatal and Postpartum Care Acceptability Among Maternity Care Providers

Hofmann

Hampanda

Harrison

et al. 2022

Matern Child Health J

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Introduction The Covid-19 pandemic and statewide stay-at-home orders abruptly impacted clinic operations necessitating the incorporation of telehealth. Uptake of telehealth is multifaceted. Clinician acceptance is critical for success. The aim of this study is to understand maternity care providers’ acceptance of and barriers to providing virtual maternity care. Methods Providers completed a baseline and 3-month follow up survey incorporating the validated implementation outcome measures, feasibility of intervention measure (FIM), intervention appropriateness measure (IAM), and acceptability of intervention measure (AIM).Statistical analyses evaluated differences between groups in this small convenience sample to understand trends in perceptions and barriers to telehealth. While not intended to be a qualitative study, a code tree was used to evaluate open-ended responses. Results Baseline response rate 50.4% (n = 56). Follow-up retention/response-rate 68% (n = 38). Most reported no prior telehealth experience. 94% agreed with the FIM, decreasing to 92% at follow-up. 80% (prenatal) and 84% (postpartum) agreed with the IAM. Agreement with the AIM increased to 83%.Differences in the FIM and AIM found by division (p < 0.01) and years in practice (p < 0.01). Identified barriers included patient lack of essential tools, inadequate clinic support, and patients prefer in person visits. Themes that emerged included barriers, needs, and areas of success. Discussion Telehealth was found to be feasible, appropriate, and acceptable across provider types and divisions. Improving patient/provider access to quality equipment is imperative. Future research must address how and when to incorporate telehealth.

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Child and adolescent mental health service providers’ perceptions of using telehealth

Cited by 13 publications

References 2 publications

Collaborative Care at a Distance: Student Therapists' Experiences of Learning and Delivering Relationally Focused Telemental Health

Collaborative Care at a Distance: Student Therapists' Experiences of Learning and Delivering Relationally Focused Telemental Health

The Provider’s Experience of Delivering an Education-based Wellness Program via Telehealth

Virtual Prenatal and Postpartum Care Acceptability Among Maternity Care Providers

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