“…This is consistent with general employment trends in postindustrial countries, where rising levels of formal education have contributed to demand for credentials for entry into most employment categories (Meagher & Healy, 2005). Further, in tertiary or statutory agencies, negative publicity around child protection ''scandals'' has led to increased public and employer demand for appropriately qualified and trained child protection workers (Crime and Misconduct Commission, 2004;Keys, 2005).…”