Children's conceptualization of the term ‘satisfaction’: relevance for measuring health outcomes

Taylor, Ruth Lesher; Olds, Tim; Boshoff, Kobie; Lane, Alison E.

doi:10.1111/j.1365-2214.2010.01105.x

Cited by 11 publications

(13 citation statements)

References 27 publications

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“…Children seek affective interaction with nursing staff, which is consistent with the literature on patient satisfaction (Diener, 2000;Taylor et al, 2010;Wagner & Bear, 2009) and the characteristics identified by children.…”

Section: Discussionsupporting

confidence: 81%

“…Parents' opinion does not mirror the child's perspective (Chappuis et al, 2011), and children identify aspects of care that are not valued by their parents. On the other hand, there is partial congruence between children's conceptualisation of satisfaction and that reported in the literature (Taylor et al, 2010).…”

Section: Noreña Peña and Cibanalmentioning

confidence: 61%

“…In this stage, children maintain the characteristics of a child, have an age and cognitive level that allow them to provide verbal answers, and are not as close to adulthood as adolescents. At this age, satisfaction with care provided by nurses is evaluated by making comparisons with previous experiences and expectations, evaluating emotions, and receiving positive external feedback (Taylor, Olds, Boshoff, & Lane, 2010).…”

Section: Introductionmentioning

confidence: 99%

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Nursing care satisfaction from school‐aged children's perspective: An integrative review

Loureiro¹,

Figueiredo

Charepe

2019

Int J of Nursing Practice

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Aim: This integrative review synthesizes the current knowledge on school-aged children's satisfaction with nursing care in acute care settings.Background: Children identify aspects of nursing care that are not valued by their parents. This fact confirms the relevance of properly assessing children's satisfaction.Design: An integrative review was performed. . Twenty qualitative studies and three quantitative studies were included for revision and were analysed by two independent reviewers.Results: Three themes emerged: expectations of nursing care, experiences with care, and suggested strategies. Expectations and experiences allowed us to identify work within three main domains: personal domain (nurses' characteristics), professional domain (nurses' activities), and environmental domain (interaction between nurses and the environment). Conclusion:It is important to recognize children's rights to express their opinions about the nursing care they receive. Evaluation of both patients' and children's satisfaction should be systematically performed.

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Section: Discussionsupporting

confidence: 81%

Section: Noreña Peña and Cibanalmentioning

confidence: 61%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Nursing care satisfaction from school‐aged children's perspective: An integrative review

Loureiro¹,

Figueiredo

Charepe

2019

Int J of Nursing Practice

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“…There has also been little acknowledgement that children's and young people's perspectives are different and separate from those of adults, thus young people have been rendered as "objects" rather than active participants [27]. However, emerging evidence has highlighted that children and young people do not necessarily share adults' views on what is important to them and their wellbeing, further highlighting that we cannot solely rely on adults' inferences [14] [26] [28]. The inclusion of young people's perspectives in all stages of research has also been identified as a crucial step in building a solid foundation on which to develop data collection instruments that are relevant and meaningful to young people, potentially enabling the development of more valid and reliable measures and indicators of young people's wellbeing [25].…”

Section: Young People's Views On Wellbeingmentioning

confidence: 99%

Young People’s Conceptualization of Their Wellbeing: Culturally Situated Understandings in the Context of Kazakhstan

Hajdukova¹,

Winter²,

McLellan³

2017

Health

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Little is known about the wellbeing of young people living in post-Soviet nation contexts such as Kazakhstan. The qualitative data reported represents the views of 309 Kazakhstani young people on their conceptualizations of wellbeing that fell broadly into three major thematic categories: external factors from one's surroundings; relationships with others; and internal aspects of the self. The direct consequence of inadequate physical environment on health and the environment's impact on psychological wellbeing through leisure, lifestyle, education, and employment opportunities were emphasized. Affirmative connections with others were associated with increased levels of emotional wellbeing. The importance of making independent choices as well as being actively involved in leisure, volunteering and extracurricular school activities for achieving optimal levels of wellbeing was highlighted.

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“…Gwaltney et al (2008) propose that computerized accessed tools may have greater rates of completion to paper copies in populations with good computer experience. The questionnaire was designed not to include the term satisfaction, as children and young people have been shown to confuse the terms satisfactory and satisfaction and it is advised that these terms are not used in when evaluating care (Taylor et al, 2010).…”

Section: Post-clinic Surveymentioning

confidence: 99%

Young people's evaluation of a nurse‐led bladder training service: working towards developing a patient reported experience and outcome measure

Sanders

Bray

2012

Int J of Uro Nursing

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The attainment of urinary continence is usually achieved in early childhood, however, many children and young people can experience challenges to their urinary continence during childhood and into adolescence. Urinary incontinence has been linked to physiological comorbidities such as constipation and urinary tract infections and can also affect the social confidence and quality of life for children and young people. The aim of this study was to develop an experience and outcome measure for children and young people who experience lower urinary tract symptoms. A questionnaire-based evaluation to directly consult with young people attending a nurse-led bladder training clinic was used, pre and post treatment session, to evaluate their experiences and reported outcomes. The findings demonstrated that many of the young people reported a good response to bladder training as a resolution or reduction in their urinary symptoms; however, some young people remained reluctant to discuss their continence problems in clinic. The questionnaires highlighted the value they placed on the psychosocial support from the nurses in the clinic and how this in turn influenced their reported self-confidence and ability to manage their condition. Exploring reported experiences and outcomes can be helpful in determining what is important to young people attending a bladder training clinic. This has also highlighted the specific contribution nurses make in the assessment, intervention and management of this group.

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Children's conceptualization of the term ‘satisfaction’: relevance for measuring health outcomes

Cited by 11 publications

References 27 publications

Nursing care satisfaction from school‐aged children's perspective: An integrative review

Nursing care satisfaction from school‐aged children's perspective: An integrative review

Young People’s Conceptualization of Their Wellbeing: Culturally Situated Understandings in the Context of Kazakhstan

Young people's evaluation of a nurse‐led bladder training service: working towards developing a patient reported experience and outcome measure

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