2011
DOI: 10.1080/10572317.2011.10762879
|View full text |Cite
|
Sign up to set email alerts
|

Chinese academic libraries serving international students and scholars: An assessment of three case studies

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1

Citation Types

0
4
0

Year Published

2015
2015
2018
2018

Publication Types

Select...
5
1
1

Relationship

0
7

Authors

Journals

citations
Cited by 7 publications
(4 citation statements)
references
References 12 publications
0
4
0
Order By: Relevance
“…Participants to this study narrated great distress on issues that concern immigration and called for a revamp to the services, especially the turnaround of visa applications processed by the Department of Home Affairs. These suggestions can be thought of as key in the provision of good quality service and improving the well-being of international students (Nzivo and Chuanfu 2013), thus placing emphasis on the role of both administrators and academics in ensuring that this happens (Shao and Scherlen 2011).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Participants to this study narrated great distress on issues that concern immigration and called for a revamp to the services, especially the turnaround of visa applications processed by the Department of Home Affairs. These suggestions can be thought of as key in the provision of good quality service and improving the well-being of international students (Nzivo and Chuanfu 2013), thus placing emphasis on the role of both administrators and academics in ensuring that this happens (Shao and Scherlen 2011).…”
Section: Discussionmentioning
confidence: 99%
“…From an improvement point of view, an understanding of matters that affect international students as part of their enrolment can be useful in the provision of high-quality service (Nzivo and Chuanfu 2013). Others like Shao and Scherlen (2011) cite the need for such efforts as an obligation by higher education administrators and academics in viewing international students as valuable customers in how they operate. Some gaps exist in the literature, especially when working with international students as a sample cohort.…”
Section: Introductionmentioning
confidence: 99%
“…(as recommended by Han), 10 and dedicated librarians with the linguistic and cultural background could provide targeted instruction and services to these students (as recommended by Shao and Scherlen). 11 The next step of this study is to interpret the data collected in the second interview. Investigators will examine contributing factors to many challenges faced by native English speaking and Chinese students, such as difficulty evaluating information, less use of information sources and types, tendency to quit when an article is not available, etc.…”
Section: Discussion/conclusionmentioning
confidence: 99%
“…Most previous research focuses on awareness and use of library resources rather than considering students' underlying information needs within a specific research context. For example, Shao and Scherlen's study 11 employed an online survey with 83 Chinese student respondents from various disciplines to determine their level of satisfaction with library services and resources. Liu and Winn's article 12 entitled "Chinese graduate students and the Canadian academic library" reports on the results of a qualitative study of 12 Chinese graduate students.…”
Section: Information Literacy Needs In a Research Contextmentioning
confidence: 99%