2019
DOI: 10.4018/ijepr.2019010102
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Citizen Participation and the Rise of Digital Media Platforms in Smart Governance and Smart Cities

Abstract: Many governments and firms do believe that technology can supplant governance and human responsibility. This belief poses the question of who will really benefit from smart cities. This article explores this fundamental question through the study of digital media platforms. The ultimate goal is to understand the link between e-governance and smart city initiatives in our cases of study by testing whether these projects are explicitly for citizens. This article shows how e-platforms represent the use of informa… Show more

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Cited by 56 publications
(57 citation statements)
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References 17 publications
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“…In detail, the operational phases, integrated in a holistic perspective of the urban context, are divided into planning, sensing, collecting, processing and analysis of urban data and results. In Phase 1, or planning, the role of ICTs is highlighted, which allows citizens to participate in the decision-making process and to enhance systemic collaboration between stakeholders involved, contributing significantly to greater comprehension, transparency and accountability [123][124][125]. Hence, planning activities through smart solutions permits a holistic and integrated approach of the various urban dimensions (e.g., governance, economy, environment, mobility, living, and people), reducing costs and time of the bureaucratic collaborations between departments and improving quality and efficiency of urban services [126].…”
Section: Resultsmentioning
confidence: 99%
“…In detail, the operational phases, integrated in a holistic perspective of the urban context, are divided into planning, sensing, collecting, processing and analysis of urban data and results. In Phase 1, or planning, the role of ICTs is highlighted, which allows citizens to participate in the decision-making process and to enhance systemic collaboration between stakeholders involved, contributing significantly to greater comprehension, transparency and accountability [123][124][125]. Hence, planning activities through smart solutions permits a holistic and integrated approach of the various urban dimensions (e.g., governance, economy, environment, mobility, living, and people), reducing costs and time of the bureaucratic collaborations between departments and improving quality and efficiency of urban services [126].…”
Section: Resultsmentioning
confidence: 99%
“…Different crises at the global level have played a key role in the levels of distrust and disaffection among citizens in recent years. The idea of an institutional and administrative opening, based on digital media platforms, is advocated as a means of recovering legitimacy [60], therewith, abandoning the image of old-fashioned governance that has been distant from the citizen. Through open data systems, social media, and interactive applications, citizens obtain more knowledge on matters that affect their cities.…”
Section: Discussionmentioning
confidence: 99%
“…In spite of the fact that access to EU funding needs to be less complex, funding mechanisms, such as the Horizon 2020 program, are increasingly linked with climate objectives [27,37]. Lastly, the three cities presented great focus on the involvement of the citizens, which is fundamental in Smart City approaches [60]. Awareness of climate change impacts in combination with an innovation ecosystem gives an insight in the possible outcome of a "grand vision of meaningfully linking the small enterprise that captures energy usage live data with a city council's ambitions for meeting CO2 emission targets" [61] (p. 675), hence, also creating the basis for technological innovation in adaptation efforts.…”
Section: Regionalmentioning
confidence: 99%
“…Technology, despite being increasingly evolved, disseminated, and accessible to the population, does not replace human responsibility in the planning and governance process of cities [30]. However, it can assist in solving complex problems, by providing greater interactivity, quality, and efficiency in urban services, reducing costs and improving connections between governments and society [31]. Therefore, smart cities are supported by a combination of technological infrastructure, human skills, knowledge management, and innovation [32].…”
Section: Knowledge-based Urban Development and Smart Citiesmentioning
confidence: 99%
“…Assuming the idea of governance as a sociotechnical process, under the social aspect, smart city governance allows citizens to articulate their interests, measure their differences, and exercise their rights and duties in decision-making, in a responsibility shared with the government, with the aim of improving life in cities [31]. From a technical point of view, governance aims to establish an environment with technological and legal infrastructure that allows the connection between government and society.…”
Section: Smart Urban Governancementioning
confidence: 99%