The concepts of smart city and social innovation in combination with the increasing use of ICT by citizens and public authorities could enhance the involvement of people on the decisions that directly affect their daily life. A case study approach was adopted to illustrate the potential of civic crowdfunding for increasing the participation and collaboration between citizens, firms and government. The analysis of two exemplary cases shows that civic crowdfunding platforms could be used by public administration to engage communities in the search of solutions to local problems. Likewise, it could be used to reinforce the community ties and to leverage the bonds among the stakeholders and the partners of the community ecosystem.
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INRODUCTIONSmart citiy is on the political agenda of European Union's institutions and has become a trendy concept. This concept highlights the role of information and communication technologies for enhancing the competitive profile of a city. The European Parliament [2014] considers successful smart initiatives to be those that: (i) are able to attract wide support; (ii) have clear objectives aligned to policy goals and existing problems; (iii) produce concrete outcomes and impacts; and (iv) are imitated or scaled. Furthermore, successful projects are usually embedded in a comprehensive city vision. However, engagement is needed from a wide range of actors belonging to various domains, including the ventures promoted by civil society in order to increase the smartness of the city. Innovation is the base of the development of smart cities and a new approach to growth in a more sustainable way. Social innovation refers to new ideas (related to products, services and business models) that meet social needs and create new relationships or collaborations between citizens and institutions.The digitalization of the economy is a significant driver of social innovation, particularly in the context of smart cities. This revolution had a democratic impact in the way citizens can use social media communication to question policy decisions and practices of local governments. The economic crisis and the need to find new financial resources, combined with the desire to have closer social ties within the urban community, have encouraged many local governments to follow the path of civic crowdfunding. Civic crowdfunding is a subtype of crowdfunding through which citizens, in collaboration with government, voluntary participate in projects providing ideas, funds or other kind of community services.The field of civic crowdfunding offers an enormous potential for development with a proliferation of new technologies and social media connecting residents in neighborhoods, catalyzing community discussions, changing the way governments and citizens interact, and making government more transparent. These efforts have different goals, strategies and scopes, but all of them encompass new tools to inspire people to take action.Civic crowdfunding is in the early stages of development and is a promi...