Supervision is acknowledged as an essential component of professional practice. Supervision is a two-way relationship, driven more by the needs of the supervisee than the supervisor. It is a chance for the supervisee to reflect on personal and professional needs in order to improve performance and to receive support. A revision of the supervision practices in our department led to a comprehensive review of the literature and discussions with professional bodies. An information package was developed to assist staff to participate in purposeful and rewarding supervision. Four concepts were considered important: guided reflective thinking, adult learning, emotional intelligence and shifting skills. The process of this development, and a description of the package, is presented in this paper.