Cocreating Corporate Knowledge with a Wiki

Meloche, Joseph; Hasan, Helen; Willis, David O.; Pfaff, Charmaine C; Yan, Qi

doi:10.4018/978-1-60960-555-1.ch009

Cited by 7 publications

(13 citation statements)

References 21 publications

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“…Vygotsky's and Orlikowski's theories are relevant to this research as it suggests social interactions and technology as key predictors to expanding any kind of knowledge (Meloche et al, 2009;Orlikowski, 2000;Orlikowski and Barley, 2001). Learning via social media allows employees to develop industry specific information creating distinctive e-knowledge communities.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…His principle was that learning through any form of social contact leads to reflective inquiry and knowledge acquisition. His philosophy emphasized a collective spirit to achieve positive learning outcomes (Meloche et al, 2009). Orlikowski and Barley (2001) added the adoption of technology to expand the understanding of the social constructivist theory.…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…The social constructivist theory underscores the importance of collaboration in learning, while the TMS emphasizes the concept of a formal structure to knowledge acquisition. KM via social media offers employees learning opportunities via discussion and dialogue and allows knowledge dissemination to happen in a structured format (Meloche et al, 2009;Wegner, 1986).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

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A comparative perspective of knowledge management via social media: India and China

Liu

Rao

2015

The Learning Organization

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -This research paper aims to showcase current knowledge management (KM) practices via social media that is being adopted by organizations in India and China. India and China are considered leading economies in today's global market. Any understanding of management practices in these countries will help practitioners in doing businesses in these nations. Design/methodology/approach -This conceptual paper analyzes KM practices in India and China using an in-depth analysis of the extant literature to provide a comparative perspective of KM policies in these two economies. This paper has used a wide range of scholarly and non-scholarly databases from ABI Global Inform to Business Source Complete to Google Scholar among others. Findings -This research offers valuable insights into characteristic KM trends followed by Indian and Chinese firms. This paper also highlights different approaches adopted by these two cultures in managing their KM practices. The study also provides hypotheses that can be tested by potential scholars. This paper also offers theoretical models to understand this concept better. Practical implications -This paper also provides implications for practice by identifying guidelines for global managers. These frameworks might serve as preliminary parameters for practitioners planning to establish KM practices in India and China. Originality/value -This paper compares and contrasts KM practices in one of the two largest BRIC (Brazil, Russia, India and China) economies which have not been addressed in the literature before. It also combines two theoretical frameworks from different fields (information technology and human resource management) providing a richer viewpoint on the subject.

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Section: Theoretical Frameworkmentioning

confidence: 99%

Section: Theoretical Frameworkmentioning

confidence: 99%

Section: Theoretical Frameworkmentioning

confidence: 99%

See 1 more Smart Citation

A comparative perspective of knowledge management via social media: India and China

Liu

Rao

2015

The Learning Organization

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“…A Wiki tem sido descrita como uma ferramenta de democratização do conhecimento (MELOCHE et al, 2009). …”

Section: Gestão De Lições Aprendidasunclassified

Explorando O Uso Do Modelo Target: A Gestão De Lições Aprendidas Na Área De Projetos Em Uma Instituição Governamental De Segurança Pública

Júnior¹

2017

ALCANCE

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RESUMOCada vez mais o tema lições aprendidas em projetos vem se fazendo presente, haja vista a sua abordagem nas instituições e a crescente produção de pesquisas acadêmicas. Modelos para Gestão de Lições Aprendidas (GLA) vêm sendo desenvolvidos, apoiados em processos e ferramentas como os softwares sociais (e.g. Wikis, Blogues e Microblogues). Considerando o problema do desuso ou do desconhecimento de processos e ferramentas para GLA nas instituições, esta pesquisa empírica tem como objetivo validar um modelo de GLA em uma instituição governamental de segurança pública. O modelo foi instanciado em uma plataforma Wiki. Este trabalho usa o paradigma de pesquisa Design Science Research (DSR) e o método de pesquisa Technical Action Research (TAR). Os resultados sugerem incrementos ao modelo instanciado na relação processos de lições aprendidas por fase do ciclo de vida do projeto, enquanto a utilidade e a facilidade no uso da Wiki foram reconhecidas pelos envolvidos que, também, consideram haver efeito positivo na eficiência e na eficácia nos processos e nas atividades do projeto. A contribuição para a teoria ocorre à medida que se confirma que investir na adoção de técnicas e ferramentas em projetos é fundamental e que é possível inovar na segurança pública brasileira por meio das boas práticas de projetos. Já a contribuição para a prática se apresenta na adoção de uma sistemática para GLA em projetos inédita naquela instituição.Palavras-chave: Gestão de Projetos. Gestão de Lições Aprendidas. Projetos do Setor Público. Web 2.0. Wiki. ABSTRACTThe theme of lessons learned through projects is becoming increasingly prevalent, given its approach in institutions, and the growing production of academic research on the topic. Models for Management of Lessons Learned (GLA) have been developed, based on processes and tools such as social software (e.g. Wikis, Blogs and Microblogs). Considering the problem of disuse or lack of knowledge of processes and tools for GLA in institutions, this empirical research aims to validate a GLA model in a government public safety institution. The model was placed in a Wiki platform. This work uses the Design Science Research (DSR) paradigm and the method of Technical Action Disponível em: www.univali.br/periodicos

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“…At the time the project started, wikis had a growing reputation on the open Internet for producing evolving stores of shared knowledge and take advantage of the collaborative efforts of people to create an effective knowledge repository (Meloche, Hasan, Willis, Pfaff, & Qi, 2009). In comparison with traditional informing systems, wikis enable people to work together more efficiently and flexibly (Regolini.…”

Section: Characteristics Of Small Businessesmentioning

confidence: 99%

Co-development of a Wiki for Tracking the Environmental Footprint of Small Business Activities

Hasan

Ionescu

2017

InformingSciJ

Self Cite

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Aim/Purpose: Climate change mitigation is a global challenge, in which academia and business have a role to play. This research explores ways to develop a freely-available information system that would enable small businesses to identify and reduce their environmental footprint. Background: While large organizations have the resources to track emissions and other pertinent data, small businesses may not, despite intentions to be more environmentally responsible. Freely available applications to track emissions focus on the carbon footprint of things, whereas activities are a more meaningful unit of analysis for business managers. Methodology: Using a design science research approach, we conducted a study of a collaborative project that investigated how a low-cost, freely-available online wiki could be developed by group of students, under the guidance of university scholars and business owners. In the project, different student groups were tasked to create the wiki, input content and design a dashboard interface for managers to find data relevant to their business. The research takes an information systems view of the project, relying on the holistic notion of activity from activity theory and taking a design science approach to the study. Contribution: The paper contributes to the practices of green information systems, climate change, and small business. Theoretically it provides new insights into the linear view of design science in resource poor, collaborative projects. Findings: The research demonstrates the viability of an online system to track the envi-ronmental footprint of business activities. It reveals the challenges from a design science perspective of attempts to create online systems using freely available products and labor. Recommendations for Practitioners: Meaningful information systems to assist small businesses to manage their environmental footprint should focus on activities not things, be low cost and easy to use. Recommendation for Researchers: Complex nonlinear design science frameworks may be needed to build community-based green information systems projects. Impact on Society: This paper examines the role that university-community partnerships can play in mitigating climate change. Future Research: We should now investigate ways to ensure the viability and sustainability of systems developed by groups of university students.

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Cocreating Corporate Knowledge with a Wiki

Cited by 7 publications

References 21 publications

A comparative perspective of knowledge management via social media: India and China

A comparative perspective of knowledge management via social media: India and China

Explorando O Uso Do Modelo Target: A Gestão De Lições Aprendidas Na Área De Projetos Em Uma Instituição Governamental De Segurança Pública

Co-development of a Wiki for Tracking the Environmental Footprint of Small Business Activities

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