Communicating for results: A guide for business and the professions

Appropriate Relational Messages in Direct Selling Interaction: Should Salespeople Adapt to Buyers' Communicator Style?

“…Most communicator style classification schemes group buyers and sellers along two dimensions, such as concern for self and concern for customer (Blake & Mouton, 1980), assertiveness and responsiveness3 (Merrill & Reid, 1981), willingness to disclose, and willingness to accept feedback (Hamilton & Parker, 1993). Although these two dimensional frameworks are parsimonious, they do not capture the complexity of relational themes represented in communicator style.…”

Why interpersonal communication is important in public administration?

“…These barriers can occur between any two steps in the communication process or can influence all steps in a given process. The most crucial barriers, barriers of essential significance are the following (Hamilton, 2008;Krizan et al, 2008):…”

Investigating the Impact of Internal Communication and Organizational Structure on Employees’ Communication Satisfaction within Moroccan Higher Education Institutions

“…According to Hamilton (2010), employees are less satisfied with the formal IOC than they are with informal IOC. In a survey conducted by Foehrenbach and Rosenberg (1982), it is found that employees are satisfied with downward IOC as they want to be put in the general organizational picture by being kept informed about the organizational tasks and activities as well as the organizational wide concerns and objectives.…”