2020
DOI: 10.17512/pjms.2020.21.1.01
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Communicating the Dissatisfaction in Workplace Among Public Sector Employees: Loyalty and Neglect as an Alternative Model of Responses

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Cited by 5 publications
(6 citation statements)
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“…Thus, the analysis of this study reveals that the personnel chooses to continue to be in the universities due to the monetary advantages received over time, such as income promotions, retirement advantages in the future, and investments in the values of the university, which creates a degree of loyalty within the university. Moreover, the lecturers are additionally of the opinion (mean [M] = 4.38) that it would be a little too high a price for them to go away from the university even if they desired to as it will lead to a disturbance in their existence as lecturers at the University (M = 3.93) and most severe consequences of leaving the university will be the scarcity of accessible options (M = 4.35), which indicates that the CC is strongest when solely a few different choices are available, and the quantity of investments is excessive (Akhmad et al, 2020). Around 23.164% of variation is explained by NC in this model, supporting previous research that this type of commitment is much explored (Bizri et al, 2021).…”
Section: Resultsmentioning
confidence: 99%
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“…Thus, the analysis of this study reveals that the personnel chooses to continue to be in the universities due to the monetary advantages received over time, such as income promotions, retirement advantages in the future, and investments in the values of the university, which creates a degree of loyalty within the university. Moreover, the lecturers are additionally of the opinion (mean [M] = 4.38) that it would be a little too high a price for them to go away from the university even if they desired to as it will lead to a disturbance in their existence as lecturers at the University (M = 3.93) and most severe consequences of leaving the university will be the scarcity of accessible options (M = 4.35), which indicates that the CC is strongest when solely a few different choices are available, and the quantity of investments is excessive (Akhmad et al, 2020). Around 23.164% of variation is explained by NC in this model, supporting previous research that this type of commitment is much explored (Bizri et al, 2021).…”
Section: Resultsmentioning
confidence: 99%
“…Most lecturers are dedicated because they weigh the costs and risks associated with leaving the university. They trust it would be very costly for them to leave the university because of lesser handy choices (Akhmad et al, 2020). When given higher options, they will be decisive about leaving their organizations.…”
Section: Resultsmentioning
confidence: 99%
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“…Hirschman's theory of Exit, Voice, Loyalty, and Neglect (EVLN) delineates four primary reaction alternatives. Within the context of the employment relationship, exit is defined as quitting the job or actively seeking alternative employment, voice as engaging in constructive attempts to improve working conditions, loyalty as passively waiting for improvement while maintaining support for the organization, and neglect as participating in behaviors such as lateness, absenteeism, and misuse of company time (Ali Akhmad et al, 2020). Kim et al (2022) categorized exit and voice as active responses, with exit as destructive and voice as constructive.…”
Section: Introductionmentioning
confidence: 99%