SUMMARYA retrospective audit of 209 consecutive general practitioner referrals to an old age psychiatry service was performed to examine the quality of information available at the time of assessment, the diagnostic agreement and the differences between letter and telephone referrals. The information in telephone referrals was less complete, particularly for details of medical history, physical examination and investigations. However, diagnostic agreement was better for telephone than letter referrals. Overall use of cognitive function testing was low and was associated with misdiagnosis between functional and organic illness. In addition, a substantial number of cases of depressive illness were misdiagnosed as anxiety disorders or other functional illnesses. Our study suggests the need for clearer guidelines for referral procedures and continuing efforts to improve communication between general practitioners and old age psychiatrists.
KEY WORDS-General practitioners, old age psychiatrists, communication, referralsIncreasing interest in audit and issues of quality has led to a greater focus on referrals between general practitioners (GPs) and hospital specialists. There is some evidence of a link between the appropriateness of referral and the quality of infomation contained in the referral letter (Jenkins, 1993). Several studies exist examining the quality of referrals between GPs and adult psychiatrists (Pullen and Yellowlees, 1985;Wilkinson, 1989;Prasher et al., 1992) and between GPs and child psychiatrists (Kentish et ul., 1987;Cornwall, 1993) but no study has systematically looked at the quality of information in GP referrals to old age psychiatrists.There are studies which look at what hospital specialists in general expect from GP referrals (Newton et al., 1992) and for adult psychiatric patients (less than 65 years old) it has been suggested that referrals should contain information on reason for referral, main symptoms, past psychiatric history, medication and family history (Pullen and Yellowlees, 1985). A recent study showed that such information is contained in approximately 50% of referrals except for 'reason for referral', which is contained in 87Yn (Prasher et al., 1992). Old age psychiatrists may expect different information from GPs to reflect the increased incidence of physical illness and cognitive impairment in elderly compared to adult patients.Traditionally, psychogeriatric teams have developed a style of service with home assessments for new referrals and the consultant as team leader. Many patients are referred by telephone and seen by consultants (Arie and Jolley, 1982;Jolley and Arie, 1992); this is in contrast to adult psychiatric service, where the majority of referrals are seen in outpatient clinics, are made by a traditional referral letter and are often seen by a member of the multidisciplinary team.This study aims to examine the quality of information available to old age psychiatrists at the time of assessment, whether this differs in telephone referrals compared to traditional le...