Communication of Central and Regional Governments on Social Media in Handling Covid in Indonesia

Abstract

This article aims to find out how Communication Of Central And Regional Governments On Social Media In Handling Covid In Indonesia In analyzing data using qualitative descriptive methods and processed using NVIVO 12 Plus is a data processing application to analyze online data and social media so that researchers can use these applications to manage data until there is no specified time limit. The results show that the communication and coordination spearheaded by the Indonesian Ministry of Health is a strategic crisis management strategy that encourages local governments to work together to implement these policies appropriately and quickly. However, online media statistics, government initiatives and white papers, interviews, opinion polls, and observations overturn Twitter's limitations. Further studies are needed by utilizing Twitter triangulation techniques and other data to thoroughly assess the current communication and coordination performance of the Indonesian government in dealing with Covid-19.