Communication Process as Target and Tool for Consultancy Intervention: Rethinking a Hackneyed Theme

Communication in Collaboration/Consultation: Effective Practices in Schools

“…Words do matter. To achieve genuine, languagelculture organizational change, as explicated by Daniels and Dewine (1991) and other advocates of collaboration, not the consultant, but the interaction becomes the model. In searching for best practices for our schools, perhaps we should just toss the word "consultant" in favor of terms (collaborative, co-teaching, teaming) that more accurately reflect what we believe we need to do.…”

“…This article addresses the role of communication in various models, how school organization and climate affects implementation, and most importantly, what we know according to reports directly from the field. Daniels and Dewine (1991) note that while we give lip service to the importance of communication in all consultant models, we misperceive communication as but part of the puzzle when it is in fact central to function and change within organizations. Summing Chin and Benne's (1969) delineation of approaches to change (power-coercive, empiricalrational and normative-reeducative), they noted that while normativereeducative is often considered as the ideal model for change, according language its due respect, even this approach neglects to incorporate the culture boundedness of language to its particular organization (school) and thus remains in reality an expert rather than collaborative approach.…”

Negotiating Change for Multicultural Education: A Consultation Model

“…The change model employed by the consultants should be made explicit and openly discussed. Consultants who employ an interpretive paradigm, for example, should explain the model and the consultants' role in working with others to interpret, understand, and modify the organizational culture (Daniels & DeWine, 1991).…”

“…Language is the symbolic representation of the culture of the school (Daniels & DeWine, 1991) and can be a powerful and effective vehicle for examining the extent to which the school environment empowers or disables students. Consultants can work with the change agent group to analyze the terminology used to describe and shape the way different students are viewed.…”

interpretative phenomenological study of effective individual interventions by live-in residence life professionals

“…As a foundation of modern consultancy, the Argyris (1970) Intervention Theory is used as the model to decide if organizational intervention frameworks are truly interventional in nature (Burke, 2011;Daniels & DeWine, 1991;Lindon, 1985). Weatherbee, Dye, Bissonette and Mills (2009) used the three basic requirements of Argyris theory to determine the effectiveness of the Self-Confrontation Method, a psychosocial intervention practice adapted in an organizational change setting.…”