Comparative Analysis of Knowledge Management Activities in SMEs: Empirical Study from a Developing Country

Uzelac, Zorica; Ćelić, Đorđe; Petrov, Viktorija; Drašković, Zoran; Berić, Dalibor

doi:10.1016/j.promfg.2018.10.092

Cited by 14 publications

(7 citation statements)

References 20 publications

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“…As a result, the capacity of SMEs in developing countries to compete is critical to their economic success. However, despite the importance of TKM in organisations, extant literature has revealed that while several organisations in developed countries have successfully mapped out knowledge management strategies, most SMEs in developing countries are yet to explore these initiatives optimally (Uzelac et al 2018).…”

Section: Tacit Knowledge-and Small and Medium-sized Enterprisesmentioning

confidence: 99%

Tacit knowledge management strategies of small- and medium-sized enterprises: An overview

Adesina,

Ocholla

2024

SA Journal of Information Management

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Background:The study argues that managing tacit knowledge (TKM) would reduce smalland medium-sized enterprises (SMEs) operational discontinuity and knowledge loss in KwaZulu-Natal (KZN) province, South Africa. Objectives:The article examined the strategies put in place by SMEs for tacit knowledge management (TKM) practices and to develop a framework that will promote TKM for SMEs. Method:The study adopted a quantitative research method and targeted 326 SMEs using Google Forms. One hundred and eighty (180; 55.2%) useful responses were obtained and analysed using the Statistical Package for Social Sciences.Results: Most of the SME owners are aware and affirmed that there is a particular tacit knowledge that is of importance to business. The most common methods of capturing tacit knowledge among SMEs are monitoring, practical sessions, in-house training programmes, and brainstorming. Tacit knowledge is shared during meetings (such as project teams) and when dialoguing. The study also revealed that electronic files in computers are the major tools for storing the collected tacit knowledge. Conclusion:The study concluded that TKM among SMEs in KZN required improvement and recommended improving teams and informal networks and making information and communication technology tools available to preserve tacit knowledge. The SMEs that can afford it can consider employing the services of consultant knowledge management officers to conduct periodic knowledge audits to identify knowledge gaps for proactive solutions. Contribution:The study contributed to knowledge management, tacit knowledge, explicit knowledge, and TKM.

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Section: Tacit Knowledge-and Small and Medium-sized Enterprisesmentioning

confidence: 99%

Tacit knowledge management strategies of small- and medium-sized enterprises: An overview

Adesina,

Ocholla

2024

SA Journal of Information Management

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“…The findings provide a robust roadmap for further investigations in this field. A consequence of the lack of understanding by the business sector in developing countries of the importance of KM is a low level of interest by the scientific community in these countries to research KM characteristics and benefits [14].…”

Section: Knowledge Managementmentioning

confidence: 99%

Bibliometric Analysis of Research Related to Small and Medium-Sized Enterprises in Vietnam

Hien¹,

Vu²

2023

Advances in Economics, Business and Management Research

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Small and medium-sized enterprises (SMEs) play a major role in economic growth in developing countries. For Vietnam, research on issues related to SMEs has grown significantly, as evidenced by increased interest and publication momentum by academic scholars. This study contributes an overview of the intellectual structure of research trends on SMEs via the Scopus database and addresses the lack of a comprehensive understanding of research patterns related to SMEs in Vietnam. This study uses a bibliometric analysis method to provide an overview of the kinds of articles, publication frequency, themes of research, etc. We found significant developments in a range of disciplines, but increased attention should be given to unsolved problems. The results reveal that the issue of innovation in SMEs has become the topic of greatest interest. Other dominant topics include knowledge management (KM), business environment issues, and issues of management in transitional economies. Business environment issues and management in transitional economies are favored by researchers, and thus we suggest that future research on Vietnamese SMEs should focus on innovation ecosystems for the entrepreneur and the characteristics and benefits of KM in developing countries such as Vietnam.

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“…This aspect consists of values, beliefs and atmosphere that characterize a common mental space accepted by knowledge workers which affect behavior and readiness to share knowledge. This aspect of organizational culture is called collaborative climate and described as 'permeability' of the human knowledge sharing infrastructure (Uzelac, Ćelić, Petrov, Drašković & Berić, 2018;Sveiby & Simons, 2002;Sveiby, 2007). A collaborative climate in an organization can be considered as an environment that provides support to knowledge workers for creation of new knowledge which could be translated into value and competitive advantage for the organization.…”

Section: Collaborative Climatementioning

confidence: 99%

Specific influence of knowledge intensive and capital intensive organizations on collaborative climate and knowledge sharing in SMEs

Petrov¹,

Ćelić²,

Uzelac³

et al. 2020

Strategic Management

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In this paper, the authors discuss knowledge management, with a focus on knowledge sharing. Knowledge sharing is dependent on trust and cooperation, which are elements of organizational culture. One specific aspect of organizational culture is of particular interest for knowledge sharing. This aspect consists of values, beliefs and atmosphere that characterize common mental space accepted by knowledge workers which affect behavior and readiness to share knowledge. This aspect of organizational culture is called collaborative climate and can be described as the 'permeability' of the human infrastructure for knowledge sharing. Collaborative climate in an organization can be considered as an environment that provides support to knowledge workers to create new knowledge that will be translated into a value, which will become competitive advantage of an organization. A questionnaire for assessing two dimensions of the collaborative climate: Organizational Culture and Employee Attitude was used as an instrument in this research. The main research questions in this paper are: 1) Is there a statistically significant difference between attitudes towards collaborative climate of managers and employees? 2) Is there a statistically significant difference between attitudes towards collaborative climate in capital intensive and knowledge intensive organizations? Research hypotheses emerged from the main research questions. The survey was conducted in order to answer research questions. Data collection was carried out in 2016 throughout the territory of the Republic of Serbia. The sample in this research consisted of 114 managers from 78 randomly selected SMEs from the database of the National Agency for Regional Development. Afterwards, 647 employees were surveyed from those same companies, and in total 761 valid responses were collected. Principal component analysis was applied to the data. In order to check for statistically significant differences, factor scores were tested using Leven's homogeneity test of variance and t-test. Data analysis indicated the existence of statistically significant differences between employee and managers attitudes in their assessment of collaborative climate in capital intensive and knowledge intensive organizations.

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Comparative Analysis of Knowledge Management Activities in SMEs: Empirical Study from a Developing Country

Cited by 14 publications

References 20 publications

Tacit knowledge management strategies of small- and medium-sized enterprises: An overview

Tacit knowledge management strategies of small- and medium-sized enterprises: An overview

Bibliometric Analysis of Research Related to Small and Medium-Sized Enterprises in Vietnam

Specific influence of knowledge intensive and capital intensive organizations on collaborative climate and knowledge sharing in SMEs

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