2011
DOI: 10.1002/pon.2084
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Comparing doctors' and nurses' accounts of how they provide emotional care for parents of children with acute lymphoblastic leukaemia

Abstract: Nurses' accounts of providing emotional care resembled the emphasis on explicit emotional talk in CST. However, doctors' accounts indicated that they provided emotional care in ways that diverged markedly from expectations in CST but that were more consistent with their biomedical and authoritative role in patient care. These findings may have implications for CST in future revisions of guidelines, but work is first needed to explore parents' perspectives on emotional care.

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Cited by 24 publications
(20 citation statements)
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“…We confirm and expand existing knowledge about the ways doctors and nurses can communicate effectively. Like Forsey and colleagues, we found that doctors and nurses relied on each other to communicate well with adolescents and their parents . When Forsey compared the accounts of doctors and nurses, describing how they provide emotional care for parents of children with acute lymphoblastic leukemia, their descriptions were markedly different.…”
Section: Discussionsupporting
confidence: 49%
“…We confirm and expand existing knowledge about the ways doctors and nurses can communicate effectively. Like Forsey and colleagues, we found that doctors and nurses relied on each other to communicate well with adolescents and their parents . When Forsey compared the accounts of doctors and nurses, describing how they provide emotional care for parents of children with acute lymphoblastic leukemia, their descriptions were markedly different.…”
Section: Discussionsupporting
confidence: 49%
“…However, pre‐specified tasks might not suit all consultations, and clinicians might have good reason to prioritise others. Moreover, what works for one practitioner might not for another . Given, too, that the ‘chemistry’ of dyadic relationships is notoriously unpredictable, and that only the participants will know much of the unique context for any instance of communication, experts’ general rules, whether about tasks or skills, inevitably have limited purchase …”
Section: Clinicians: Goal‐directed Expertsmentioning
confidence: 99%
“…These results agree with previous studies (Arora, 2003;Haluska et al, 2002;Stewart, 1995). Nurses spend a lot of time taking care of patients and trying to establish boundaries to facilitate compliance and adherence to treatments (Forsey, Salmon, Eden & Young, 2013). Therefore, they regularly talk to patients and their parents about whatever they need, which often includes emotional needs (Forsey et al, 2013).…”
Section: Discussionmentioning
confidence: 99%
“…Nurses spend a lot of time taking care of patients and trying to establish boundaries to facilitate compliance and adherence to treatments (Forsey, Salmon, Eden & Young, 2013). Therefore, they regularly talk to patients and their parents about whatever they need, which often includes emotional needs (Forsey et al, 2013). As a consequence, close relationships are usually developed and they could become an important asset in the social network of patient's support providers.…”
Section: Discussionmentioning
confidence: 99%