KEYWORDS: Clinical decision support systems, decision-making, diagnosis
ContextInformation technology (IT) is now commonplace in almost every branch of healthcare. Electronic health records, eprescribing and digital medical imaging are well known to clinicians and have been implemented with varying degrees of success. 1 In addition, clinicians increasingly make use of online repositories such as PubMed and Google Scholar, 2 and specialised search engines such as FindZebra 3 to help answer clinical questions. One often overlooked set of IT tools are clinical decision support systems (CDSSs), which have been defi ned as systems that 'provide clinicians or patients with computer-generated clinical knowledge and patient-related information, intelligently fi ltered or presented at appropriate times, to enhance patient care'. 4 Such CDSSs have been the subject of academic computer science research for more than ABSTRACT 50 years 5 and offer the potential for better supported decision making by clinicians, improved compliance with medical standards and improved clinical effi ciency and safety. 6,7 Nonetheless, utilisation of CDSSs remains limited, and most healthcare IT systems do not include robust CDSS functions that can be widely employed across organisations, clinical presentations and domains. 8 Some of the challenges to implementation of CDSSs relate to the volume of high-quality data required for state-of-the-art systems, the translation of such data to machine-readable states and the mapping of CDSS processes to fi t with existing clinical workfl ows. As a result, successful implementation of CDSSs has tended to be site and domain specifi c, with major diffi culties replicating these successes more extensively throughout healthcare systems. 9 This is in contrast to commercial fi elds such as fi nance, where decision support technologies have been widely deployed. For example, risk-profi ling tools for fi nancial experts have been developed as easy-to-use programs that can assimilate information and guide users through complex fi nancial information and associated decisions tailored to individual customer needs. Healthcare decision making is signifi cantly more complex than fi nancial planning; however, some of the challenges in both domains are similar: large quantities of data need to be linked, integrated and translated to machine readable formats, and expert knowledge is required to contextualise and apply the data in a meaningful way. We discuss some reasons for the limited dissemination and adoption of CDSSs to date and refl ect on the major barriers that need to be overcome for these useful tools to be adopted more widely.