Comparing users' perception of different chatbot interaction paradigms

Valério, Francisco A. M.; Guimarães, Tatiane G.; Prates, Raquel Oliveira; Candello, Heloísa

doi:10.1145/3424953.3426501

Cited by 4 publications

(1 citation statement)

References 8 publications

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“…They are associated with using chatbots, such as the potential for bias in the programming of the chatbot (Zabel & Otto, 2021). Furthermore, using chatbots in a flipped learning context should be done with appropriate safeguards, such as an opt-out option for students who do not wish to participate (Valério et al, 2020). Additionally, educators should ensure that they have complete visibility into the process of the chatbot's conversation with students so that any inappropriate interaction can be monitored and addressed.…”

Section: Step Descriptionmentioning

confidence: 99%

Chatbots and Flipped Learning: Enhancing Student Engagement and Learning Outcomes through Personalised Support and Collaboration

Baskara

2023

IJORER Int. J. Recent Educ. Res.

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Objective: This paper explored the relationship between chatbots and flipped learning in an educational setting. It also identifies the benefits and drawbacks of using chatbots in a flipped learning context and the ethical and privacy concerns related to their use. Method: The study utilized a theoretical analysis approach, which included a comprehensive review of relevant literature from Scopus and World of Science databases. The data collected from the literature review was analyzed using a qualitative approach. Results: The study found that chatbots can potentially enhance student engagement and learning outcomes in a flipped learning context by providing personalized support, facilitating group discussions and collaborations, providing feedback and assessment on student work, supporting self-directed learning, and enhancing student engagement and motivation. However, using chatbots in a flipped learning context also raises ethical and privacy concerns, including data privacy, data security, and student anonymity. Novelty: Contributes to the existing research on using chatbots in education by providing insights into the potential benefits and drawbacks of using chatbots in a flipped learning context. The study highlights the importance of considering the ethical and privacy concerns and the future potential of chatbots in a flipped learning context and proposes future research directions.

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Section: Step Descriptionmentioning

confidence: 99%

Chatbots and Flipped Learning: Enhancing Student Engagement and Learning Outcomes through Personalised Support and Collaboration

Baskara

2023

IJORER Int. J. Recent Educ. Res.

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Developing Misinformation Immunity in a Post-Truth World: Human Computer Interaction for Data Literacy

Musi,

O’Halloran,

Carmi

et al. 2023

Palgrave Studies in Intermediality

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The Networked Society has brought about opportunities, such as citizens’ journalism, as well as challenges, such as the proliferation of media distortions. To keep up which such a sheer amount of (mis)information, citizens need to develop critical media literacy. We believe that, even though not enough to guarantee a gatekeeping process, human-computer interaction can help users develop epistemic vigilance. To this sake, we present the Fake News Immunity chatbot, designed to teach users how to recognize misinformation leveraging Fallacy Theory. Fallacies, arguments which seem valid but are not, constitute privileged viewpoints for the identification of misinformation. We then evaluate the results of the chatbot as an educational tool through a gamification experience with two cohorts of students and discuss achieved learning outcomes as well as recommendations for future improvement.

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Research on User Experience Design of Artificial Intelligence (AI) Medical Consultation System

Yang,

Guo

2024

Lecture Notes in Computer Science

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Comparing users' perception of different chatbot interaction paradigms

Cited by 4 publications

References 8 publications

Chatbots and Flipped Learning: Enhancing Student Engagement and Learning Outcomes through Personalised Support and Collaboration

Chatbots and Flipped Learning: Enhancing Student Engagement and Learning Outcomes through Personalised Support and Collaboration

Developing Misinformation Immunity in a Post-Truth World: Human Computer Interaction for Data Literacy

Research on User Experience Design of Artificial Intelligence (AI) Medical Consultation System

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