Comparison of approaches to weighting of multiple criteria for selecting equipment to optimize performance and safety

Agarski, Boris; Hadžistević, Miodrag; Budak, Igor; Morača, Slobodan; Vukelić, Djordje

doi:10.1080/10803548.2017.1341126

Cited by 16 publications

(14 citation statements)

References 30 publications

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“… Sharing positive stories and brand information is important to keep thinking about customers to increase their loyalty through social media integration. These seven metrics were selected for analysis (automation, cloud, free access, mobile access, segmentation, social media integration, and templates) by the Fuller's triangle [24,25] from a small business perspective. See Table 1.…”

Section: Methodology and Datamentioning

confidence: 99%

CRM to Support International Relationships in a Global Society

Janakova

2021

SHS Web of Conf.

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Research background: Competitive pressure and high customer expectations lead to the use of new innovations for communication with customers. In many cases, this communication is based on CRM systems. CRM systems have great capabilities, but the current problem is evident in the difficulty of choosing the optimal CRM for small businesses due to doubts about unexpected needs (such as human sources, necessary hardware and software, finances and time). Purpose of the article: The aim of this paper is to support optimal customer contact through better CRM (Customer Relationship Management) implementation in a global society. The purpose of this article is to determine the necessary metrics (not just tough financial issues) to know the preferences for CRM with their weights. This information shows the possibilities of choosing the optimal CRM systems for business support to be improved in terms of automation and social media integration. Methods: The method solution is based on a review of the literature, specification of suitable metrics such as automation, cloud, free access, mobile access, segmentation, social media integration, and templates. The following data collection is the basis for a discussion on the possibilities of CRM implementation. Findings & Value added: The findings are based on the results of multidimensional decision making, which uses a comparison of selected criteria (such as the Fuller’s triangle). The value added is visible in the recommendation on how to choose a CRM system for small business to share the necessary information between marketers and customers through social networks to build a brand.

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Section: Methodology and Datamentioning

confidence: 99%

CRM to Support International Relationships in a Global Society

Janakova

2021

SHS Web of Conf.

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“…The Fuller triangle method is one of the techniques to evaluate criteria relevance as well. The Fuller triangle is comprised of two lines, in which each a criteria pair occurs just once [4]. For each pair, the number of that criterion, which is considered to be more important by the decision-maker, is indicated (marked) somehow.…”

Section: Determination Of the Weights Of Criteria By The Fuller Trianmentioning

confidence: 99%

“…The scientific scope of this manuscript is demonstrated by real data from internal sources of a private company [1]. On the basis of the International Journal of Occupational Safety and Ergonomics and the main findings of the article dealing with the performance and safety optimization, a manuscript section referring to the weighted sum approach (hereinafter as the WSA) was elaborated [4]. An example of group decision-making that affects a sustainable approach in terms of supplier specification using the advanced TOPSIS method under an interval-valued Pythagorean fuzzy environment is discussed by the authors Yu et al (2019) [5].…”

Section: Literature Reviewmentioning

confidence: 99%

Application of the Chosen Multi-Criteria Decision-Making Methods to Identify the Autonomous Train System Supplier

Stopka¹,

Stopková²,

Ľupták³

et al. 2020

Transport Problems

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This paper addresses an application of the specific methods of multi-criteria decision analysis to specify the appropriate supplier of an autonomous train in a certain production-distribution company. This company identifies three potential suppliers dealing with the development and purchase of autonomous train systems. In terms of the multi-criteria decision analysis, the WSA method, the Scoring method and the TOPSIS method were used to define a suitable compromise solution. To apply each method, individual suppliers were sorted depending on the appropriateness for the examined company based on relevance with all the identified criteria and their weights. The evaluation criteria include procurement cost, time of the whole autonomous train system project implementation, references from plants where such a technology has already been introduced, service department availability and battery charge time. Thereafter, the outcomes obtained using individual methods were compared to each other and the compromise supplier of the autonomous train system to be implemented in the selected company was determined.

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“…Multi-criteria analysis is presented in detail in the studies dealing with the assessment of independent components when addressing decision-making problems [24], while comparative analysis is focused on the application of the TOPSIS method in the context of sustainable supplier selection for sourcing strategies [25,34]. The application part of our manuscript was prepared on the basis of the international journal on safety and ergonomics and the article discussing the optimization of operation performance and safety [1]. The scientific article [35] deals with the examples of group evaluation that decide on a sustainable approach to supplier selection using the modified method TOPSIS at a Pythagorean-valued interval.…”

Section: Literature Reviewmentioning

confidence: 99%

Modeling transportation routes of the pick-up system using location problem: a case study

et al. 2020

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In today’s increasingly globalizing world, the demand for the transport of more and more specific kinds of goods is constantly growing. Greater diversity of the objects of transport extends the range of consignees and consignors, which implies the reduction of the number and volume of consignments. Modern enterprises are no longer interested in mass supplies of large quantities of the same material but strive for flexible supplies of smaller quantities of specific materials out of more suppliers. This manuscript deals with the streamlining of specific transport-logistics processes, including a detailed analysis of the existing pick-up system in relation to transport serviceability of the certain territory starting in the city of České Budějovice (Czech Republic) and a determination of more effective variants for supply. The primary objective will be to find and analyze specific options for streamlining the processes being optimized using the selected method of the graph theory, namely the location problem. In the context of optimization, a specific case study is elaborated with the aim to increase the efficiency of the current pickup system, i.e. serviceability of a particular territory.

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Comparison of approaches to weighting of multiple criteria for selecting equipment to optimize performance and safety

Cited by 16 publications

References 30 publications

CRM to Support International Relationships in a Global Society

CRM to Support International Relationships in a Global Society

Application of the Chosen Multi-Criteria Decision-Making Methods to Identify the Autonomous Train System Supplier

Modeling transportation routes of the pick-up system using location problem: a case study

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