Compete or cooperate: Intensity, dynamics, and optimal strategies

Chen, Xu; Zheng, Luo; Wang, Xiaojun

doi:10.1016/j.omega.2018.07.002

Cited by 61 publications

(18 citation statements)

References 63 publications

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“…Nor does demand pull provide a complete explanation in circumstances where customers lack the necessary foresight of possibilities in a world with radically new products or systems. To say it the other way round, innovations come to be seen as a result of collaboration for integration of skills and capabilities when competing for the future market (Hamel and Prahalad, 1994; Li et al , 2018; Chen et al , 2019).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

Strategic foresight of xerox servitization: look back and look forward

Harris

Wonglimpiyarat

2020

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Purpose This study aims to explore the strategies of Xerox Corporation (Xerox) in the copier industry, as its inception to date. In particular, it examines the process of Xerox’s creating platform advantage (the capability to engender an increasing future and continuing success of new innovations or businesses). The study provides insights on Xerox’s pursuit of specific strategies in managing technological innovations in the midst of fierce market competition. Design/methodology/approach The research study uses a case study methodology to explore the strategic foresight of Xerox servitization. The study develops the new methodological tool to analyse the process of technology platform and business platform creation. The model can be applied to any industry to understand the pursuit of strategies in high-tech based market competition. Findings The analyses of Xerox’s strategies, as its inception to date, have revealed the process of platform creation (technology platform and business platform), which enabled Xerox to enjoy a continuing advantage. The results have shown that the pursuit of specific strategy is motivated by risk considerations as much as by a search for profit. Xerox has continually upgraded its platforms to get ready for the competition under the digital transformation of servitization. Originality/value The main contribution of this research study is the development of a new methodological framework, which can be used to analyse the process of platform creation in any industry. The new framework introduces a dynamic concept (rather than a static concept generally found in the previous literature) of technology and business platforms. This research study contributes to the body of knowledge in the areas of strategic management of innovation.

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Section: Theoretical Frameworkmentioning

confidence: 99%

Strategic foresight of xerox servitization: look back and look forward

Harris

Wonglimpiyarat

2020

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“…Companies must be able to compete in showing excellence in the products or services compared to their competitors. In other hand, [1] conclude that rise of a new paradigm shift from competition to coopetition to increasing levels of service competition in many industries.…”

Section: Introductionmentioning

confidence: 97%

Analysis of Service Quality using Service Quality and Importance Performance Analysis Methods in LION SUPER INDO Company

Suryadi¹,

Pulansari²,

Sudhafi³

2018

Proceedings of the International Conference on Science and Technology (ICST 2018)

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To fulfill customer satisfaction, the company must have strategies for managing services properly. The strategies are meant that can affect customer satisfaction, image, and loyalty. Public lack of confidence in the Lion Super Indo Company caused by services is still not good enough. Complaints that arise from consumers such as toilet facilities, parking areas, layout shelf display products that are less organized and clearly, the selling goods are incomplete and operational supermarket is not on time. The research objective is to determine the attributes that affect the quality of service. To analyze the service quality attributes priority, we use five main dimensions i.e. Tangibles, Reliability, Responsiveness, Assurance, Empathy, and IPA method (Importance-Performance Analysis). Based on the results obtained from the data quality level of services provided showed that quality of service is not satisfactorily. Seen from the results of the overall gap is 0.18 to be in the range of values from 0.00 to 0.34, which means not satisfied. The attributes are still not good that attribute toilet facilities and parking areas are available (A2) with the Gap value of -0.05, layout shelf display products that are less organized and clearly (A4) with the Gap value of -0,08, the selling goods are complete with the Gap value of -1, The operational supermarket is on time (B1) with the Gap value of -1,06.

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“…In reality, few enterprises, even information technology (IT) giants, can independently complete all parts of a cloud service solution. Although the competition of service level is fiercely increasing in many industries, shift from competition to cooperation becomes an inevitable trend [9]. Therefore, improving service quality through the ''win-win cooperation'' and ''ecological community'' in a cloud service supply chain becomes the first option of cloud service providers.…”

Section: Introductionmentioning

confidence: 99%

“…Cooperation and competition commonly exist in the cloud service supply chain. This strategic behavior is known as coopetition, which is defined as the simultaneous pursuit of cooperation and competition [9], [23]- [26]. A broad definition is proposed by Nalebuff et al [23] who viewed coopetition as a value net consisting of suppliers, consumers, competitors, and complementors.…”

Section: Introductionmentioning

confidence: 99%

Patent Labeling and Cooperation in a Cloud Service Supply Chain

et al. 2020

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In a cloud service supply chain composed of a cloud application developer (CAD) and two heterogeneous cloud service providers (CSPs), we study the cooperative supply decision making of the basic service unit. First, the optimization problem is modeled as a ''patent labeling'' game, where the labeling and supplying strategies of CAD are analyzed under different confidence indexes. Second, due to the immeasurability of the confidence index, the Shapley value contract is used to split profits at the cooperative stage, and the decision rule of CAD is presented. Finally, a cooperative subsidy mechanism is further proposed to achieve the Pareto improvement of all players when compared with the wholesale price contract. Model analysis shows that whether CAD is extremely optimistic or pessimistic in the negotiation with CSPs, it chooses to cooperate with the well-known CSP. Labeling is only selected when CAD is extremely pessimistic, and the labeling cost is low. When the confidence index fails to reach the extreme values, the supplier can make decisions referring to the hybrid contract on the basis of the Shapley value and cooperative subsidy mechanism.

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Compete or cooperate: Intensity, dynamics, and optimal strategies

Cited by 61 publications

References 63 publications

Strategic foresight of xerox servitization: look back and look forward

Strategic foresight of xerox servitization: look back and look forward

Analysis of Service Quality using Service Quality and Importance Performance Analysis Methods in LION SUPER INDO Company

Patent Labeling and Cooperation in a Cloud Service Supply Chain

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