Competence allocation planning robust to unexpected staff absenteeism

Abstract

Article citation info: (*) Tekst artykułu w polskiej wersji językowej dostępny w elektronicznym wydaniu kwartalnika na stronie www.ein.org.pl Eryk SzwArc Grzegorz BocEwicz zbigniew BAnASzAk Jarosław wikArEkCompetenCe alloCation planning robust to unexpeCted staff absenteeism planowanie przydziału kompetenCji odpornego na nieprzewidziane absenCje praCowników*In order to deal with unexpected events such as employee absenteeism and/or a demand for personnel that is higher or lower than expected, organizations need to adopt proactive and reactive scheduling strategies to protect the personnel roster and to respond to this operational variability, respectively. In this paper, we discuss a proactive approach that exploits the concept of employee substitutability to improve the flexibility of a personnel shift roster to respond to schedule disruptions. With a view to developing a DSS-driven method dedicated to competence allocation planning robust to unexpected staff absenteeism, we present the concept of the so-called robust employee competence structure. A declarative model of the concept allows to find an employee competence structure robust to a given set of disruptions while guaranteeing an admissible personnel allocation to the assumed set of tasks.Since the problem of designing such a robust structure is NP-hard, another goal of the present study is to propose a sufficient condition the fulfilment of which will guarantee the validity of calculations. Potential applications of the proposed solution are discussed using examples.

Proactive Planning of Project Team Members’ Competences

“…Previous research (Szwarc, et al, 2019a(Szwarc, et al, , 2019b shows that because of the computational complexity of the discussed problem (f(n,m) = O(2 m•n ), where: m -number of employees, n -number of activities), in special cases, all variants of competence frameworks (in the example under consideration it is 2 88 variants) have to be checked to obtain a solution.…”

“…In previous studies (Szwarc, et al, 2019a(Szwarc, et al, , 2019bBocewicz, et al, 2020), we developed a model of the synthesis of disruption-robust competence frameworks. That model was limited to situations in which there was just one type of disruption: employee absenteeism (an absence of one, two, or three employees).…”

“…Because the problem under consideration is NP-hard (Szwarc, et al, 2019b), it was solved using constraint programming (CP) (Nielsen, et al, 2014;Sitek 2014), a technique that helps reduce the calculation time, compared to full review methods (such as the branchand-bound method). This technique requires that the problem be represented using a declarative model.…”

The Use of Artificial Intelligence Methods to Assess the Effectiveness of Lean Maintenance Concept Implementation in Manufacturing Enterprises

“…The maintenance process in enterprises was not always carried out in a way that ensures the minimization of outlays while maximizing the achieved effects in service and maintenance processes. In practice, obtaining the maximum benefits from the operation of a technological machine system requires an optimal solution to a number of tasks [12,13]. For a larger number of machines, it creates the need for appropriate system modelling, simulation research, and optimization of partial and complex tasks based on the adopted optimization criteria [14].…”

Interactive Planning of Competency-Driven University Teaching Staff Allocation

“…The study reported in this paper is a continuation of our previous work that explored methods of rapid prototyping of workforce-allocation solutions and personnel scheduling problems robust to the disruptions occurring in the course of the execution of multiple projects [11][12][13]. The main contributions of this paper are given below:…”