Competence maps for the information service industry

Shih, Ying Wei; Wu, Ya Ling; Wang, Yi-Shun; Wang, Yu Min

doi:10.1080/09585190902985277

Cited by 3 publications

(1 citation statement)

References 23 publications

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“…Operationalization of the business strategy into knowledge and competence goals [38]; strategic competence planning via competence portfolios Performance Measurement Learning progress measurement KM success measurement; competence portfolios [26]; competence maps [41]; e-portfolios [4] Processes Individual learning process KM trainings [32]; e-learning [48]; KM systems [29]; knowledge and competence maps [28]; wikis and blogs [30]; communities of practice [46]; debriefing processes and results, lessons learned sessions [40]; creativity tools (mind mapping, brainstorming tools) Systems…”

Section: Level Cbl Processes Km Instruments Strategymentioning

confidence: 99%

How Can Knowledge Management Support Competence-Based Learning? Towards a Research Agenda

Hertlein¹,

Smolnik²

2012

2012 45th Hawaii International Conference on System Sciences

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Competence-based learning (CBL) is an appropriate approach to systematically develop dwindling human resources. The close interrelation between the knowledge and competence concepts suggests the conjoint development of knowledge management (KM) and CBL. We specifically focus on the question of how KM can support CBL processes. This article describes the potential synergies, as well as KM instruments that can facilitate the implementation of CBL. In conclusion, we introduce our current research projects and propose a research agenda that address the raised research question.

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