“…Research on multi-channel management (Herhausen, Binder, Schoegel & Herrmann, 2015;Rangaswamy & Van Bruggen, 2005), multi-channel distribution (Dutta, Bergen, Heide & John, 1995;Nunes & Cespedes, 2003;Perdikaki & Swaminathan, 2013), dual distribution (Huang & Swaminathan, 2009;David & Adida, 2015;Khouja, Pan, & Zhou, 2016;Chen, Liang, Yao, & Sun, 2017), omni-channel retailing (Zhang et al, 2010;Murfield, Boone, Rutner & Thomas, 2017;Wang, Hua, Wang, & Lai, 2017;Barwitz & Maas, 2018), retail management (Neslin & Shankar, 2009), and consumer-based SCM (Christopher & Gattorna, 2005;Ericsson, 2011;Gattorna, 2010;Godsell, Diefenbach, Clemmow, Towill & Christopher, 2011;Hjort, Lantz, Ericsson & Gattorna, 2013;Peinkofer, Esper, Smith & Williams, 2015;Stolze, Mollenkopf & Flint, 2016) documents developments in the management of distribution. Related research on cross-channel shopping (Hjort et al, 2013;Kumar & Venkatesan, 2005;Zhang et al, 2010), free riding (Bernstein et al, 2009;He, Xiong & Lin, 2016;Luo, Li & Cheng, 2016;Xing & Liu, 2012), and its manifestation through showrooming (Balakrishnan et al, 2014;Basak et al, 2017) examines the interplay of consumer shopping behavior and distribution strategy.…”